Tesla is hiring a skilled Application Support Analyst to support enterprise software systems at a global scale.

Job Description

🚀 Summary

Tesla is hiring a skilled Application Support Analyst to support enterprise software systems at a global scale. This full-time IT role involves technical troubleshooting, real-time issue resolution, incident coordination, and automation for Tesla’s mission-critical applications. If you’re an experienced application support engineer, technical analyst, or IT systems specialist with a passion for innovative tech and operational excellence, this is your chance to work with one of the world’s most dynamic engineering teams.

Join Tesla’s fast-paced, globally distributed IT support operations, where you’ll collaborate with developers and business users to ensure optimal performance and reliability of Tesla’s software infrastructure.

📋 Job Details at a Glance

🛠 Responsibilities

As a Tesla Application Support Analyst, your key responsibilities will include:

• Support and manage end-to-end integration of Tesla’s enterprise software applications.
• Collaborate with software developers, DevOps, and business users to resolve issues in real-time.
• Monitor and respond to tickets from globally distributed business users.
• Develop workarounds for urgent issues; document and escalate as needed.
• Set up automation, monitoring, and alerting systems to enhance operational efficiency.
• Act as incident commander for high-priority production issues, coordinating across cross-functional teams.
• Write and maintain troubleshooting guides, runbooks, and best practices documentation.

🔧 Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 2+ years in technical support or application engineering within an enterprise environment.
• Hands-on experience with SQL and relational databases (e.g., MySQL, PostgreSQL, SQL Server).
• 1+ years of scripting or programming experience with Python, Go, or similar.
• Familiarity with monitoring tools like Prometheus, Grafana, or Splunk.
• Proficient in incident and defect management tools such as Jira, ServiceNow, or similar.
• Strong understanding of API integrations, system dependencies, and distributed architectures.
• Excellent communication skills and ability to work across time zones and teams.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

🌍 Why Join Tesla’s IT Team?

Tesla’s IT and engineering teams power the backbone of our global operations. As an Application Support Analyst, you’ll work in an environment that values innovation, ownership, and technical excellence. You’ll have the opportunity to troubleshoot large-scale systems, implement performance enhancements, and directly impact Tesla’s operational success.

✅ Apply Now

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👉 Click here to apply via Tesla Careers