D365 CRM & Power Platform Technical Manager – Deloitte India – Bengaluru
Job Description
Summary
Deloitte India is hiring a D365 CRM & Power Platform Technical Manager to lead enterprise-level implementations of Microsoft Dynamics 365 CRM and Power Platform solutions. Based in Bengaluru, this strategic leadership role is ideal for a senior professional with strong architecture and technical delivery expertise in Dynamics 365, Power Apps, Power Automate, and enterprise system integration. If you’re passionate about CRM modernization, digital transformation, and leading cross-functional technical teams, this opportunity is for you.
Job Details at a Glance
| Job Title | D365 CRM & Power Platform Technical Manager |
|---|---|
| Location | Bengaluru, India |
| Work Type | Hybrid (Office + Remote) |
| Experience Level | 11–15 Years |
| Requisition ID | 83137 |
| Shift Timing | Standard Business Hours |
| Technology Stack | Microsoft Dynamics 365 CRM, Power Platform, Azure |
| Team Size Management | 10+ Members |
| Tools & Skills | Power Apps, Power Automate, Power Pages, JS/TS, Azure |
| Certifications Preferred | Microsoft Certified: Dynamics 365 + Power Platform Architect |
Key Responsibilities
As a CRM & Power Platform Architect Manager, you will:
- Lead solution architecture and technical strategy for D365 CRM & Power Platform projects
- Translate business requirements into scalable, secure CRM and automation solutions
- Configure, customize, and deploy Dynamics 365 modules (forms, entities, workflows, plugins)
- Design seamless integrations with third-party and internal systems
- Provide technical leadership and mentorship to CRM development teams
- Document architectural decisions, deployment strategies, and user manuals
- Ensure security compliance, data privacy (GDPR/HIPAA), and system governance
- Support pre-sales with solution demos and technical consultation
- Keep up to date with new D365 CRM and Power Platform capabilities
- Drive end-user training, adoption strategies, and stakeholder satisfaction
Required Skills & Experience
- 11–15 years of experience in Microsoft Dynamics 365 CRM architecture and development
- Hands-on leadership of large implementation teams (10+ members)
- Expertise in:
- Power Apps (Model-Driven & Canvas Apps)
- Power Automate, Power Pages
- Customizations (Forms, Plugins, JS/TS scripting)
- CI/CD deployments via managed/unmanaged solutions
- Proven integration experience using APIs, Azure middleware, and custom connectors
- Strong understanding of data modeling, security roles, and access management
- Excellent communication and stakeholder engagement skills
- Microsoft Certifications (preferred):
- Dynamics 365 + Power Platform Solution Architect
Good to Have
- Experience with Power BI, Power Virtual Agents, Azure Data Factory (ADF)
- Familiarity with DevOps, agile practices, and CI/CD pipelines
- Knowledge of cloud architecture via Azure services
Why Deloitte?
- Work on cutting-edge enterprise digital transformation projects
- Access to world-class tools, certifications, and learning resources
- Thrive in an inclusive, collaborative, and purpose-driven work culture
- Fast-track your career with leadership and mentoring opportunities
Apply Now
Ready to lead transformative CRM and Power Platform solutions?
👉 Apply on the Deloitte Careers Portal