Senior Consultant – Change Management | Program & Resource Strategy | Deloitte India | Delhi

Job Description

Summary

Deloitte India is hiring a Senior Consultant in Change Management for its Organizational Transformation & Human Capital Practice in Delhi CEC. This role focuses on program management, go-to-market (GTM) execution, resource planning, client onboarding, and performance tracking.

As a Change Management Program Manager, you will drive operational excellence, coordinate cross-functional initiatives, and deliver measurable impact on organizational transformation programs. This is ideal for professionals with experience in PMO functions, resource strategy, and GTM operations seeking to grow in a consulting or human capital environment.

Job Details at a Glance

About the Role

As a Senior Consultant / Senior Team Lead, you will coordinate multiple workstreams supporting go-to-market strategies, resource fulfillment, and client onboarding. Your role ensures high-quality delivery, efficient problem-solving, and data-driven decision-making in alignment with organizational transformation goals.

This position is critical for professionals looking to excel in change management, resource strategy, and operational excellence within a fast-paced consulting environment.

Key Responsibilities

1. Program Management – GTM Execution

• Lead go-to-market initiatives for practice offerings and campaign assets.
• Collaborate with sales, marketing, and product teams to develop enablement toolkits.
• Track execution timelines, monitor deliverables, and escalate potential roadblocks.
• Analyze GTM performance data to recommend operational improvements.

2. Resource Fulfillment & Planning

• Maintain and manage the internal resource pool using Power BI and other tools.
• Allocate resources efficiently based on demand forecasts and staffing cadences.
• Proactively resolve resource gaps and ensure accurate demand-supply data.
• Contribute to risk mitigation through escalation matrix adherence.

3. Client Onboarding & License Activation

• Ensure smooth onboarding of clients and practitioners.
• Support master data uploads and license provisioning.
• Troubleshoot onboarding issues and coordinate with technical teams for resolution.

4. Performance Tracking & Reporting

• Track key metrics related to GTM execution, resource fulfillment, and onboarding.
• Prepare dashboards and reports using Excel, Power BI, and PowerPoint.
• Identify trends to drive continuous operational improvement.

5. Market Insights & Campaign Support

• Conduct market and competitive research to guide GTM strategies.
• Assist marketing and sales teams in campaign ideation, execution, and post-campaign analysis.

Skills & Competencies Required

Must-Have

• 6–10 years in program management, PMO functions, GTM execution, or resource strategy.
• Strong analytical and stakeholder management skills.
• Advanced Excel, PowerPoint, and Power BI proficiency.
• Excellent communication, coordination, and organizational skills.
• Experience managing cross-functional initiatives with timely execution and measurable outcomes.
• Ownership mentality with a proactive approach to problem-solving and data quality.

Preferred

• Experience in HR PMO, IT PMO, or consulting environment.
• Familiarity with change management principles and organizational transformation programs.
• Exposure to marketing operations, client onboarding, or SaaS/AI tools.
• Experience in Big 4 consulting firms.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Human Resources, or related fields.
• Professional certifications in Program Management, Change Management, or PMO disciplines are a plus.

Your Role as a Leader

• Lead with integrity, inspire inclusion, and motivate teams.
• Build relationships and foster effective communication across stakeholders.
• Embrace accountability and proactively contribute to organizational priorities.
• Mentor and support professional development within your team.

Benefits of Working at Deloitte

• Exposure to large-scale transformation projects and strategic GTM programs.
• Career growth and continuous learning opportunities through Deloitte University.
• Collaborative and inclusive work environment fostering professional and personal development.
• Access to cutting-edge tools, methodologies, and global best practices.

Apply Now

Take the next step in your career as a Senior Consultant – Change Management at Deloitte India, Delhi. Lead impactful transformation initiatives, optimize resource strategies, and advance your expertise in organizational change and program management.

👉 Apply Now on Deloitte Careers