Senior-KDNI – ServiceNow Consultant | KPMG Global Services – Bangalore
Job Description
Summary
KPMG Global Services (KGS) is seeking a Senior-KDNI ServiceNow Consultant with hands-on experience in ServiceNow implementation projects to join our high-performing team in Bangalore. This role is ideal for professionals with expertise in ITSM, GRC, SecOps, HRSD, and CSM modules, Agile implementation, and ITIL best practices. The Senior-KDNI will act as a track lead or solution architect, delivering complex ServiceNow solutions, mentoring team members, and driving innovation in IT service management automation. This is an excellent opportunity to work in a dynamic, global delivery environment while contributing to strategic practice development.
Job Details at a Glance
| Attribute | Details |
|---|---|
| Job Title | Senior-KDNI – ServiceNow Consultant |
| Company | KPMG Global Services |
| Location | Two, Bangalore, Karnataka, 560103, India |
| Job Type | Full-Time |
| Experience Required | Prior ServiceNow implementation experience (Not enhancements/Managed Services) |
| Education | Bachelor’s or Master’s in Computer Science, IT, or related field |
| Certifications | ITIL Foundation or relevant ServiceNow certifications preferred |
| Tools/Technologies | ServiceNow ITSM, GRC, SECOPS, HRSD, CSM, Integration Frameworks |
| Application Deadline | 09/29/2025 |
| Work Schedule | Full-Time |
Key Responsibilities
ServiceNow Implementation & Leadership
- Lead ServiceNow implementation projects, acting as a track lead or solution architect for modules such as ITSM, GRC, SecOps, HRSD, and CSM.
- Apply best development practices, coaching team members to ensure high-quality implementations.
- Manage complex ITSM deployments, coordinating with multiple stakeholders and team members.
Agile & Scrum Delivery
- Implement ServiceNow solutions following Scrum-based Agile methodology (2-week sprints).
- Handle user stories, scrum tasks, test tasks, and peer reviews efficiently to meet delivery timelines.
- Foster cross-functional collaboration to ensure seamless delivery across IT and business functions.
Technical Design & Innovation
- Design and develop technical solutions on the ServiceNow platform to meet IT and business needs.
- Work on innovative approaches to automate processes, enhance efficiency, and improve system effectiveness.
- Contribute as a senior developer or solution architect when required in implementation projects.
Practice Development
- Participate in practice development activities, including hiring, resourcing, rewards & recognition, or innovation.
- Actively contribute to building high-performance teams and driving organizational growth.
- Collaborate with leadership to set goals, contribute to strategic initiatives, and mentor junior team members.
Required Skills & Competencies
- Extensive experience in ServiceNow implementation projects (ITSM, GRC, SecOps, HRSD, CSM).
- Strong knowledge of ITIL framework and IT management tools.
- Proven ability to manage complex ITSM tool deployments with multiple stakeholders.
- Familiarity with integration frameworks in ServiceNow.
- Hands-on experience in Agile methodology and Scrum-based implementation.
- Excellent analytical, collaboration, communication, and presentation skills.
- Ability to work under pressure and meet tight deadlines.
Qualifications
- Education: Bachelor’s or Master’s degree in Computer Science, IT, or a related field.
- Certifications: ITIL Foundation or relevant ServiceNow certifications preferred.
- Experience: Prior experience in ServiceNow implementation projects, leading technical tracks or modules.
Apply Now
Advance your career as a Senior-KDNI ServiceNow Consultant at KPMG Global Services in Bangalore. Apply directly through the official KPMG careers portal: Apply Here