Associate CRM Technical Consultant – Microsoft Dynamics 365 | PwC India Careers (Hyderabad)

September 25, 2025

Job Description

Summary

PwC India is hiring an Associate CRM Technical Consultant (Microsoft Dynamics 365) in Hyderabad. This role is ideal for professionals with 4–6 years of experience in CRM development and customization who want to work on enterprise-level CRM solutions with global clients. At PwC Advisory, you will design, develop, and implement Microsoft Dynamics 365 CRM solutions while collaborating with a diverse team of consultants and industry leaders.

If you are passionate about CRM architecture, integration, and customization and want to advance your career at one of the world’s leading consulting firms, this opportunity is for you.


Job Details at a Glance

Job TitleAssociate CRM Technical Consultant – Microsoft Dynamics 365
CompanyPwC India
LocationHyderabad – Salarpuria
Line of ServiceAdvisory
SpecialismMicrosoft
LevelAssociate
Experience Required4–6 years
EducationBE/B.Tech in Computer Science, IT, or related field
Primary Tools/SkillsMicrosoft Dynamics 365, CRM Customization, APIs, SQL, JavaScript
Employment TypeFull-time
Work AuthorizationNo Visa Sponsorship
Travel RequirementNot Specified

Key Responsibilities

As a CRM Technical Consultant at PwC, you will:

  • Customize and configure Microsoft Dynamics 365 CRM to meet diverse business requirements.
  • Develop workflows, custom modules, plugins, and system integrations using APIs and SDKs.
  • Collaborate with functional consultants, business stakeholders, and cross-functional teams to translate requirements into technical solutions.
  • Handle data migration, cleansing, and third-party integrations with CRM systems.
  • Troubleshoot CRM performance, data integrity, and access issues effectively.
  • Participate in testing, code reviews, and deployment cycles.
  • Maintain detailed technical documentation for configurations, customizations, and integrations.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 4–6 years of proven experience in CRM development and customization.
  • Proficiency in Microsoft Dynamics 365 CRM; exposure to Salesforce or Zoho CRM is a plus.
  • Strong expertise in REST/SOAP APIs, JavaScript, HTML, CSS, SQL.
  • Experience with ETL/data migration tools.
  • Familiarity with Agile/Scrum development methodologies.
  • Strong analytical thinking, problem-solving, and communication skills.

Why Join PwC India?

At PwC, you’ll be part of a global community of solvers where innovation, collaboration, and professional growth are at the core. We provide:

  • Inclusive benefits and flexible work programs.
  • Access to cutting-edge technology and training resources.
  • Opportunities to work with global clients across industries.
  • A diverse workplace with a zero-tolerance policy for discrimination and harassment.

Apply Now

Take the next step in your career with PwC India.
👉 Click here to apply directly on the official PwC Careers page