Job Description
Summary
Boston Consulting Group (BCG) is seeking a highly skilled Global IT Endpoint Engineer Senior Specialist in Gurgaon, Haryana, India. This role is ideal for IT professionals with 5–7 years of experience in Windows endpoint engineering, SCCM, Intune, Autopilot, and modern endpoint management. As part of BCG’s Windows Operating System team, you will manage, optimize, and secure a global environment of over 35,000 endpoints, ensuring seamless laptop performance and end-user experience across the firm. If you are passionate about Windows engineering, endpoint management, and cloud-based IT solutions, this position offers the opportunity to work in a global, cross-functional IT ecosystem with cutting-edge tools and technologies.
Job Details at a Glance
| Job Title | Global IT Endpoint Engineer Senior Specialist |
|---|---|
| Company | Boston Consulting Group (BCG) |
| Location | Gurgaon, Haryana, India (Global Support Role) |
| Category | Technology & Engineering |
| Job ID | 54854 |
| Experience | 5–7 years in IT Endpoint/Windows Engineering |
| Key Tools | SCCM, Intune, Autopilot, AD, ServiceNow, Aternity, PowerShell, Power BI |
| Specialization | Endpoint Management, Imaging, Windows OS Deployment, Hybrid Cloud |
| Shift | Full-Time, Flexible Hours (Global Support) |
Key Responsibilities
As a Global IT Endpoint Engineer Senior Specialist at BCG, you will:
Endpoint Engineering & Deployment
- Manage Windows imaging, upgrades, and deployments across 35,000+ endpoints.
- Package, test, and roll out updates using SCCM, Intune, and Autopilot.
- Ensure smooth integration of operating system builds with application teams.
Troubleshooting & Optimization
- Provide end-user support via ServiceNow, focusing on performance and user experience.
- Troubleshoot Windows event logs, Windows Hello for Business, and endpoint issues.
- Optimize Windows laptop stability, performance, and user productivity.
Cloud & Hybrid Endpoint Management
- Implement Entra ID, Intune, and Hybrid Autopilot deployments.
- Enhance endpoint security, compliance, and monitoring using enterprise IT tools.
Collaboration & Process Improvement
- Work with global IT teams in Asia, Europe, and the U.S. to support worldwide users.
- Collaborate across technical teams and application owners to ensure system usability.
- Participate in Agile processes with Jira for IT project delivery.
Required Skills & Experience
- 5–7 years of professional experience in IT endpoint or Windows engineering.
- Strong expertise in SCCM (packaging, imaging, configuration, collection management).
- Proficiency in cloud-based technologies: Intune, Autopilot, and Entra ID.
- Hands-on experience with Windows OS imaging, deployment, and troubleshooting at scale.
- Knowledge of PowerShell scripting for automation.
- Experience in change/release management and production rollouts.
- Familiarity with IT platforms such as ServiceNow, Aternity, Power BI, Power Automate.
- Ability to document technical processes, present findings, and collaborate globally.
Preferred Attributes
- Strong diagnostic and troubleshooting skills.
- Ability to thrive in global, cross-functional IT teams.
- Excellent communication and documentation abilities.
- Agile, adaptable, and motivated to learn new IT and endpoint management technologies.
Why Join Boston Consulting Group (BCG)?
- Work with one of the world’s leading consulting firms.
- Manage IT systems at global enterprise scale.
- Gain exposure to modern endpoint management, cloud-native deployments, and hybrid IT infrastructures.
- Be part of a collaborative, diverse, and innovative IT culture.
Apply Now
Ready to advance your IT career with BCG?
Apply today through the official BCG careers page and join a global leader in strategy and technology.