Modern Trade Beauty Retail Operations Executive – Unilever India
Job Description
Location: Mumbai, Maharashtra
Employment Type: Full-Time
Company: Unilever India
Category: Customer Development – Modern Trade Operations
Posted On: September 11, 2025
📋 Summary
Join Unilever India as a Modern Trade Beauty Retail Operations Executive in Mumbai, Maharashtra, and play a key role in driving retail excellence in the modern trade beauty channel. Unilever, a global FMCG leader, is seeking a proactive, data-driven professional with strong organizational skills and a passion for operational innovation. This role offers a unique opportunity to apply design thinking, data analytics, and strategic execution to improve product visibility, customer satisfaction, and market share. Ideal for candidates with FMCG, retail operations, or beauty industry experience aiming to thrive in a fast-paced and collaborative environment.
📊 Job Details at a Glance
| Job Title | Modern Trade Beauty Retail Operations Executive |
|---|---|
| Location | Mumbai, Maharashtra |
| Employment Type | Full-Time |
| Shift | Day Shift |
| Experience Required | Prior FMCG/Retail Operations Experience Preferred |
| Key Tools | Microsoft Excel, Power BI (advantageous) |
| Industry | FMCG, Beauty, Retail Operations |
| Travel Requirement | Willingness to travel as needed |
✅ Key Responsibilities
Design Thinking & Operational Excellence
- Conduct store visits, staff interactions, and customer feedback sessions to identify frontline challenges and customer pain points.
- Collaborate with cross-functional teams to co-create innovative, brand-aligned solutions.
Data-Driven Decision Making
- Analyze sales, footfall, conversion, and customer satisfaction metrics to validate growth hypotheses.
- Create real-time dashboards and reports to monitor KPIs and measure the impact of initiatives.
Execution & Scaling
- Implement strategic initiatives as clear store-level execution plans, SOPs, and training playbooks.
- Partner with field teams to establish feedback loops for continuous improvement and agility.
In-Store Execution
- Ensure effective implementation of promotional activities and product placement strategies.
- Monitor compliance with Category guidelines and brand standards.
Supply Chain Collaboration
- Work with supply chain teams to maintain optimal inventory levels, minimize stockouts, and ensure product fill rates.
Customer Relationship Management
- Maintain strong relationships with modern trade customers and stakeholders.
- Resolve customer inquiries and concerns promptly.
Promotional Support & Market Research
- Assist in promotional coordination and execution with the Account team.
- Monitor promotion effectiveness and provide actionable feedback.
- Conduct market research on industry trends, competitors, and consumer behavior.
Target Achievement & Third-Party Coordination
- Drive market share growth and meet QGP deliverables.
- Coordinate with third-party agencies for resource management and category visibility.
🎯 Skills & Qualifications
Minimum Qualifications
- 2+ years in FMCG, retail, or beauty industry operations.
- Strong organizational, multitasking, and interpersonal communication skills.
- Proficient in Excel and Microsoft Office.
- Power BI knowledge is a strong plus.
Preferred Qualifications
- Data analysis and problem-solving expertise.
- Experience working in a fast-paced, result-oriented environment.
- Prior exposure to third-party agency coordination.
- Willingness to travel for in-field support.
🚀 Why Join Unilever India?
Unilever is a global leader in FMCG, committed to sustainable growth and innovation. Joining Unilever as a Modern Trade Beauty Retail Operations Executive means contributing to purpose-driven brands, building your career, and making a significant impact in the beauty and retail sectors.
👉 Apply Now
Ready to accelerate your career with Unilever India? Apply today via the official Unilever careers page:
👉 Apply for Modern Trade Beauty Retail Operations Executive – Unilever Careers