Job Description
Summary
Are you a skilled Debt Management Specialist looking to advance your career with Shell in Chennai? Join Shell’s Finance Operations team and take ownership of managing overdue debt portfolios, driving debt recovery, and ensuring financial control within a global energy leader. This role offers an exciting opportunity to apply your credit management expertise, negotiation skills, and analytical abilities in a fast-paced, multinational environment. If you have strong experience in credit management, debt collection, and stakeholder engagement, this Shell Chennai job could be your next big career move.
Job Details at a Glance
| Job Title | Debt Management Specialist |
|---|---|
| Location | Shell Centre, Chennai, India |
| Employment Type | Full-Time |
| Experience Level | Early Careers (5+ years in credit management preferred) |
| Business Unit | Finance |
| Posting Date | September 10, 2025 |
| Tools & Technologies | SAP, Microsoft Excel |
| Shift | Regular Day Shift |
| Industry | Finance, Credit Management, Energy |
Key Responsibilities
- Proactively chase and follow up on overdue debts, including high-risk customers within Shell’s portfolio.
- Negotiate debt refinancing and settlement agreements to maximize recovery and commercial benefits.
- Manage customer queries related to overdue accounts, collaborating with internal and external stakeholders.
- Identify accounts requiring legal intervention, such as bankruptcy cases, and coordinate accordingly.
- Engage with customers escalated for legal or collection agency intervention to explore settlement options.
- Maintain detailed records of collection actions, agreements, and payment plans for all accounts.
- Oversee and advise on portfolio management, including accounts handled by external collection agencies.
- Collaborate with legal teams and external agencies to monitor and progress recovery cases.
- Conduct regular assessments of customer accounts to determine provisions for doubtful debts.
- Monitor recovery rates and ensure cost efficiency in debt collection activities.
- Provide management information (MI) reports and contribute to continuous improvement initiatives.
- Guide junior colleagues on credit management best practices and compliance with policies.
- Ensure adherence to audit and business control requirements related to debt management.
- Participate in high-profile credit projects and deliver presentations to senior stakeholders.
Required Skills & Qualifications
- Chartered Accountant (CA) freshers or Bachelor’s/Master’s degree in Commerce, Accounting, Finance, or MBA preferred.
- Minimum 5 years’ experience in credit management, with a strong focus on debt recovery, provisioning, and accounts receivable.
- Proven expertise in financial analysis, balance sheet assessment, and credit risk evaluation.
- Hands-on experience using SAP and Microsoft Excel for financial operations.
- Prior experience working in a multinational corporation, preferably in a Shared Services environment.
- Excellent command of English (written and verbal) and ability to communicate effectively in Hindi.
- Strong knowledge of control frameworks and compliance standards in credit operations.
- Ability to perform under pressure and adapt to rapidly changing environments.
- Exceptional interpersonal and negotiation skills, with a firm but fair approach.
- Results-driven team player with strong analytical and problem-solving abilities.
Why Join Shell as a Debt Management Specialist?
- Work with a global energy leader committed to sustainability and net-zero emissions by 2050.
- Thrive in an inclusive, diverse, and values-driven culture promoting honesty, integrity, and respect.
- Access comprehensive training and career development programs to enhance your skills.
- Collaborate with talented professionals across finance, credit, and legal functions.
- Enjoy competitive benefits and a healthy work-life balance in a dynamic environment.
- Contribute to Shell’s mission to innovate and lead the energy transition in India and globally.
Apply Now
Ready to take the next step as a Debt Management Specialist at Shell Chennai? Join Shell’s Finance Operations team and grow your career in a world-class organization.
➡️ Apply today via the official Shell Careers page and start powering progress with Shell!