Senior Consultant – Oracle CX Sales & Service | Deloitte South Asia LLP | Bengaluru
Job Description
Summary
Join Deloitte South Asia LLP as a Senior Consultant in Oracle CX Sales & Service within the Technology & Transformation (T&T) practice based in Bengaluru. This role is ideal for experienced Oracle CX consultants with expertise in Oracle CPQ Cloud implementation, sales, and service automation. Leverage your techno-functional skills to help global clients transform their customer experience operations using Oracle CX solutions. At Deloitte Bengaluru, empower your career growth while working on cutting-edge digital transformation projects in telecom and other industries.
Job Details at a Glance
| Job Title | Senior Consultant – Oracle CX Sales & Service |
|---|---|
| Company | Deloitte South Asia LLP |
| Location | Bengaluru, India |
| Experience Required | Mid-level (3-7 years preferred) |
| Education | Bachelor’s or Master’s Degree in IT, Business, or related field |
| Key Skills | Oracle CPQ Cloud, Oracle CX Sales & Service, Telecom Domain Knowledge, BML Scripting, Integration, Pricing & Promotions Setup |
| Industry Focus | Technology & Telecom |
| Job Type | Full-Time |
Key Responsibilities
- Lead end-to-end implementation of Oracle CPQ Cloud solutions from design, configuration, testing to go-live.
- Configure product rules, pricing logic, and promotions for telecom and technology clients.
- Customize business logic using BigMachines Scripting Language (BML) to optimize sales and service processes.
- Collaborate with cross-functional teams to integrate Oracle CPQ with CRM, ERP, and other systems.
- Provide domain expertise in telecom pricing models, quoting processes, and product catalog management.
- Support client workshops, requirement gathering, and solution design sessions.
- Ensure best practices in Oracle CX implementations, delivering solutions that maximize customer operations value.
- Stay updated on Oracle CX Cloud product enhancements and industry trends.
Required Skills & Qualifications
- Proven experience in at least one full Oracle CPQ Cloud implementation.
- Strong technical and functional knowledge of Oracle CX Sales & Service Cloud, especially CPQ.
- Experience or strong interest in the telecom industry, including product and pricing configuration.
- Proficiency in BML scripting language and Oracle CPQ integration techniques.
- Oracle CPQ Cloud certification is highly preferred.
- Ability to work effectively with global teams and clients.
- Strong analytical, problem-solving, and communication skills.
- Bachelor’s or Master’s degree in IT, Business, or related disciplines.
- Self-motivated with a passion for digital transformation and customer experience technologies.
Why Deloitte Bengaluru?
- Work with one of the world’s leading professional services firms driving innovation in Oracle CX Cloud solutions.
- Access continuous learning and leadership development through Deloitte University and global collaboration.
- Engage in meaningful projects that help clients unlock value from complex data and cloud technologies.
- Thrive in an inclusive, flexible, and supportive work environment focused on your growth and well-being.
- Join a team passionate about making an impact that matters through digital transformation.
How to Apply
Ready to unleash your potential as a Senior Consultant in Oracle CX Sales & Service at Deloitte Bengaluru?
👉 Apply now on Deloitte’s official careers page
Take the next step to advance your career in Oracle CX cloud consulting with a global leader.