T&T Customer CS&D Analyst – FS Operate | Application Support Analyst | Deloitte Bengaluru
Job Description
Summary
Are you an experienced Application Support Analyst looking to grow your career in the financial services industry? Deloitte invites skilled professionals with 2+ years (L1) or 4+ years (L2) experience in application support, proficient in SQL, Shell Scripting, Linux, Oracle/MySQL, and basic Java, to join our Technology & Transformation (T&T) practice in Bengaluru. This is an exciting opportunity to work in a dynamic, fast-paced environment providing mission-critical support to banking and financial services clients. Join Deloitte to unleash your potential while working in a collaborative, innovative culture that values growth and diversity.
Job Details at a Glance
| Job Title | T&T Customer CS&D Analyst – FS Operate (L1 & L2 Application Support) |
|---|---|
| Location | Bengaluru, India |
| Entity | Deloitte Touche Tohmatsu India LLP |
| Work Shift | Rotational shifts (including weekends) |
| Experience | L1: Minimum 2 years; L2: Minimum 4 years in Application Support |
| Key Skills | SQL (mandatory), Shell Scripting, Linux, Oracle/MySQL, Basic Java |
| Industry Focus | Banking (mandatory for L2), Financial Services |
| Notice Period | 1 month or Immediate Joiner |
| Work Mode | Onsite/Hybrid (location-based) |
| Educational Qualification | Bachelor’s degree (no backlog) |
Key Responsibilities
For L1 Application Support Analyst:
- Provide day-to-day application support for financial services operations
- Monitor system performance and troubleshoot application issues promptly
- Execute SQL queries and basic shell scripting to support database and application tasks
- Collaborate with cross-functional teams to resolve incidents and service requests
- Maintain documentation and support knowledge base updates
- Work in rotational shifts, including weekends, to ensure 24×7 support coverage
For L2 Application Support Analyst:
- Lead incident management and root cause analysis for complex technical issues
- Utilize advanced SQL, shell scripting, and database management skills to optimize system performance
- Handle Oracle and MySQL database support, perform deployments and maintenance activities
- Engage directly with banking clients to understand and resolve application issues
- Support automation initiatives and contribute to continuous process improvements
- Ensure compliance with service level agreements and quality standards
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related discipline with no backlog
- Strong proficiency in SQL (mandatory), Shell Scripting, Linux, Oracle/MySQL, and Basic Java
- Minimum 2 years (L1) or 4 years (L2) experience in application support, preferably in banking or financial services
- Ability to work effectively in rotational shifts, including weekends
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Flexibility to adapt in a fast-paced, evolving technology environment
Why Work at Deloitte?
- Work with a global leader in technology consulting and business transformation
- Join a culture that fosters innovation, inclusion, and continuous learning
- Access career growth opportunities through training, mentorship, and leadership programs
- Contribute to impactful projects serving leading financial institutions worldwide
- Benefit from a supportive workspace promoting employee wellness and work-life balance
How You’ll Grow
- Connect with diverse professionals solving complex business problems worldwide
- Empower yourself with Deloitte’s focus on leadership development at every career stage
- Thrive in an inclusive environment that values your unique perspective and talents
- Leverage global mobility and upskilling opportunities to advance your career path
Apply Now
Ready to take your application support career to the next level as a T&T Customer CS&D Analyst at Deloitte Bengaluru?