Deputy Manager – Operations and Service | SME Operations | Branch Operations | Bengaluru
Job Description
Summary
Bajaj Finance Ltd. is hiring a Deputy Manager – Operations and Service for its Bengaluru – Residency Road location. This mid-level operations role is ideal for professionals with 4–6 years of experience in retail lending operations, SME credit, and branch operations. You will be responsible for overseeing secured and unsecured loan disbursements, vendor management, credit verification, process compliance, and end-to-end operational efficiency. If you have a sharp eye for process improvements, strong problem-solving skills, and a passion for financial operations, this is your opportunity to thrive in a fast-paced environment.
Job Details at a Glance
| Job Title | Deputy Manager – Operations and Service |
|---|---|
| Department | Operations and Service (SME Operations, Branch Operations) |
| Location | Bengaluru – Residency Road, Karnataka, India |
| Experience Required | 4 – 6 years |
| Job Level | Mid-Level (GB02) |
| Shift Type | General Shift |
| Industry | Financial Services / Retail Lending |
| Tools & Platforms | Credit Verification Systems, Internal Process Portals |
| Education Required | Graduate (minimum) |
| Application Deadline | 22 August 2026 |
Key Responsibilities
Operations Management
- Handle end-to-end disbursement and payment processing for secured and unsecured loan products.
- Drive compliance with credit policies and operational procedures set by the central teams.
- Manage Over-The-Counter (OTC) and Post-Disbursement Document (PDD) processes at combo locations, ensuring zero process gaps.
Vendor & Team Coordination
- Manage and monitor credit verification vendors, ensuring adherence to TAT (Turnaround Time) and quality benchmarks.
- Ensure teams remain up-to-date with the latest process and policy updates issued by risk and head office operations.
Stakeholder Engagement
- Coordinate with Sales and Underwriting teams to address operational concerns and implement process enhancements.
- Conduct regular branch visits to ensure on-ground process adherence and resolve location-level issues.
Required Skills & Qualifications
- Graduate with 4–6 years of experience in Retail Lending Operations, Credit Operations, or SME Branch Management.
- Strong understanding of secured and unsecured loan processes.
- Excellent verbal and written communication skills.
- Proven ability in problem-solving, vendor management, and process compliance.
- Attention to detail and commitment to operational excellence.
Why Join Bajaj Finance Ltd.?
- Be part of one of India’s most respected names in financial services.
- Work in a dynamic environment that values innovation, compliance, and customer-centric operations.
- Lead cross-functional operational initiatives at a regional level.
- Competitive salary with opportunities for growth and internal mobility.
Apply Now
Interested in becoming a Deputy Manager – Operations and Service at Bajaj Finance Ltd.? Click below to apply directly on the official careers page and accelerate your journey in financial operations leadership.