Tele Caller – Healthcare Logistics | Apollo Hospitals, Chennai

Job Description

Summary

Apollo Hospitals Chennai is looking for a proactive Tele Caller – Healthcare Logistics to manage communication and coordination with clients, patients, and internal teams. This role plays a vital part in ensuring smooth logistics operations for healthcare services, including scheduling, tracking, and follow-up calls. Ideal candidates are graduates with excellent communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced healthcare environment. Join Apollo Hospitals, a leading healthcare provider in India, and be part of a team dedicated to delivering exceptional patient services and logistics support.

Job Details at a Glance

Key Responsibilities

• Make outbound and receive inbound calls to coordinate healthcare logistics services.
• Provide timely information regarding appointments, deliveries, and patient requirements.
• Maintain accurate records of calls, schedules, and follow-ups.
• Liaise with internal teams to ensure seamless logistics operations.
• Resolve queries, provide information, and escalate issues when necessary.
• Support the healthcare logistics team in tracking and reporting operational status.
• Ensure high levels of customer service and satisfaction in all interactions.

Required Skills

• Excellent verbal and written communication skills in English and local language.
• Strong interpersonal and customer service abilities.
• Ability to multitask and manage time effectively.
• Familiarity with telecalling systems, CRM software, or healthcare management tools.
• Problem-solving skills and attention to detail.
• Teamwork and coordination skills to liaise with multiple departments.

Qualifications

• Graduate degree from a recognized university.
• Prior experience in telecalling, customer support, or healthcare logistics is advantageous.
• Knowledge of healthcare operations and logistics is a plus.

Why Join Apollo Hospitals Chennai

• Opportunity to work with one of India’s leading healthcare providers.
• Exposure to healthcare logistics operations and patient coordination.
• Supportive, professional, and collaborative work environment.
• Career growth and learning opportunities within the healthcare sector.
• Competitive salary and benefits package.

Apply Now

Start your career in healthcare logistics with Apollo Hospitals Chennai. Click below to apply for the Tele Caller – Healthcare Logistics position:

Apply at Apollo Hospitals Careers