PC Lifecycle Program Manager | IT Program Manager – GE Healthcare | Bengaluru, India & Krakow, Poland
Job Description
Summary
Are you an experienced IT Program Manager or PC Lifecycle Manager ready to lead a critical global technology program? Join GE Healthcare to manage the end-to-end lifecycle of over 70,000 PCs worldwide, ensuring seamless PC refreshes and optimal user experiences. This role focuses on delivering cost-effective, user-centric PC refresh initiatives aligned with business priorities and technology roadmaps. If you have strong program management skills combined with ITIL process knowledge and a passion for driving digital transformation in healthcare IT, this opportunity in Bengaluru, India or Krakow, Poland is for you.
Job Details at a Glance
| Job Title | PC Lifecycle Program Manager – IT / Digital Technology |
|---|---|
| Location | Bengaluru, Karnataka, India / Krakow, Lesser Poland, Poland |
| Category | Digital Technology / IT |
| Experience Level | Mid-Career (4+ years experience preferred) |
| Job ID | R4028370 |
| Relocation Assistance | No |
| Work Model | Hybrid / Onsite |
Key Responsibilities
- Develop and implement a strategic PC refresh program ensuring PCs are replaced every 4 years in a cost-effective and user-friendly manner.
- Align PC lifecycle management with company priorities, financial plans, acquisitions, and organizational objectives.
- Define and measure a seamless, excellent user experience for PC replacements across global teams.
- Collaborate with IT teams to enhance ServiceNow platform capabilities for PC refresh workflows and develop a roadmap for continuous improvements.
- Manage budgets, optimize inventory across global stock rooms, and adjust PC refresh throughput to meet demand while minimizing costs.
- Track and report key metrics including program progress, financial spend, and user engagement to senior leadership.
- Standardize PC refresh catalog to balance user preferences, cost efficiency, and technical compatibility.
- Lead targeted communications to motivate and inform users about upcoming refresh activities and ensure timely compliance.
- Drive global harmonization of PC lifecycle operations through Dell Lifecycle Hub and local hybrid models.
Skills & Qualifications
- Bachelor’s degree in IT, Computer Science, Business, or related fields with 6+ years of relevant program or project management experience; OR
- Master’s degree with 4+ years experience; OR
- Associate degree with 8+ years relevant experience; OR
- High school diploma with 10+ years of relevant experience.
- Strong knowledge of ITIL processes and service management best practices.
- Proven experience managing large-scale IT programs or operations with cross-functional teams.
- Familiarity with technical concepts including caching, APIs, data transfer, scalability, and security frameworks.
- Excellent communication, stakeholder management, and leadership skills.
- Ability to thrive in a hybrid work environment and adapt to changing business needs.
- High level of ownership, integrity, and collaborative mindset.
Why Join GE Healthcare?
- Be part of a leading global innovator in medical technology and digital healthcare solutions.
- Work on impactful IT programs that improve productivity for thousands of colleagues worldwide.
- Access to a dynamic and inclusive culture fostering career growth, collaboration, and innovation.
- Competitive compensation with comprehensive benefits tailored to support your ambitions.
Apply Now
Ready to lead the PC Lifecycle transformation at GE Healthcare and drive digital excellence? Take the next step in your IT program management career today.