Job Description
Overview
Asian Paints is seeking an Executive N – Services to lead and manage Customer Associates (CAs) and Sales Associates (SAs) in the Raipur region. This role focuses on team performance, process adherence, product usage, dealer interactions, and operational efficiency.
Key Details
| Position | Executive N – Services |
|---|---|
| Company | Asian Paints Limited |
| Location | Raipur, Chhattisgarh |
| Department | Sales & Marketing |
| Experience Required | 1–2 years in sales |
| Qualifications | Graduate degree (BA/B.Sc/B.Com/BBA/BBM/BMS) |
| Reporting To | Senior Sales Executive / Unit Head |
Key Responsibilities
1. Team Leadership & People Management
- Lead a team of Customer Associates and Sales Associates to achieve business objectives.
- Monitor daily activities through the Paint Assist app, including site visits, follow-ups, and business collections.
- Conduct in-store and onsite training for new CAs on processes, business app usage, product pitching, and site monitoring.
- Approve business entries post validation and checks.
- Coordinate with trainer, TA, TSE, SSE for contractor training requirements.
2. Process & Operational Management
- Ensure adherence to systems and processes such as mechanized tool usage, covering/masking, correct application, and timely site handover.
- Track new joiners/exits and update relevant records.
- Conduct random site visits to ensure process compliance.
- Support adoption of updated features in business apps through regular training.
3. Stakeholder Management
- Coordinate with dealers, contractors, customers, and internal teams to ensure smooth operations.
- Ensure attendance of contractors and associates in training programs.
- Facilitate focused product requirements and lead management with internal teams.
4. Reporting & Monitoring
- Monitor performance metrics of Customer Associates and Sales Associates.
- Report updates and performance metrics to SSE, Unit Head, and central functions.
- Maintain MIS and progress reports to track operational efficiency.
Qualifications & Skills
- Graduate degree in any stream (BA/B.Sc/B.Com/BBA/BBM/BMS).
- Minimum 50% marks throughout education, no backlogs, and full-time course graduation.
- MBA/PGDM in Sales & Marketing preferred.
- 1–2 years of sales function experience in any organization.
- Proficiency in MS Excel, Word, PowerPoint.
- Fluency in English, Hindi, and local language.
- Excellent communication, interpersonal, and people management skills.
Additional Requirements
- Willingness to work in a retail environment, engaging with diverse clients.
- Extensive travel across the region.
- Own a two-wheeler with valid driving license.
- Ability to manage attendance, training modules, and program completion diligently.
Apply Now
Join Asian Paints as Executive N – Services to lead teams, ensure operational excellence, and drive product usage across Raipur. Apply via:
Asian Paints Careers