Executive – International Patient Services | Apollo Hospitals, Chennai
Job Description
Summary
Apollo Hospitals, India’s leading healthcare group, is hiring an Executive – International Patient Services in Chennai, Tamil Nadu. This full-time hospital administration role offers the opportunity to assist and coordinate international patients’ medical journeys — from arrival to discharge — ensuring world-class care and seamless experience.
If you have strong communication skills, customer service excellence, and a passion for healthcare, Apollo Hospitals provides an ideal environment to grow your career in medical tourism and patient relationship management.
Job Details at a Glance
| Job Title | Executive – International Patient Services |
|---|---|
| Organization | Apollo Hospitals |
| Location | Chennai, Tamil Nadu, India |
| Department | International Patient Services |
| Employment Type | Full-Time |
| Qualification Required | Graduate (Degree in Healthcare, Hospitality, or Management preferred) |
| Experience Level | 0–3 years in healthcare or customer relations |
| Shift Type | Rotational / As per hospital schedule |
| Posting Date | October 4, 2025 |
| Application Deadline | October 11, 2025 |
About Apollo Hospitals
Apollo Hospitals is Asia’s foremost integrated healthcare provider, renowned for delivering high-quality care with compassion for over four decades. With a global presence and commitment to innovation, Apollo combines cutting-edge medical technology with a patient-first approach, making it one of the most trusted names in healthcare worldwide.
Role Overview
The Executive – International Patient Services at Apollo Hospitals, Chennai will act as the key liaison for international patients, ensuring smooth coordination across departments and enhancing patient satisfaction throughout their medical journey.
Key Responsibilities
- Manage communication and coordination with international patients, ensuring timely updates and personalized support.
- Facilitate patient admission, treatment, and discharge processes in collaboration with hospital departments.
- Assist with documentation, visa letters, cost estimates, and travel arrangements.
- Coordinate with embassies, insurance providers, and travel partners.
- Ensure translation, interpretation, and cultural support where required.
- Maintain accurate records and generate regular reports for patient services.
- Handle patient feedback, queries, and complaints with empathy and professionalism.
Skills & Competencies
- Excellent communication and interpersonal skills (verbal & written).
- Customer service orientation and a patient-centric approach.
- Knowledge of healthcare or hospitality operations.
- Organizational and multitasking abilities.
- Proficiency in MS Office and hospital management systems.
- Fluency in English (additional foreign languages preferred).
Qualifications
- Graduate degree in Hospital Management, Business Administration, Hospitality, or related field.
- Prior experience in hospital administration, medical tourism, or international patient coordination is preferred.
- Strong cultural awareness and service mindset.
Why Join Apollo Hospitals
- Be part of India’s most trusted healthcare network.
- Gain global exposure through international patient interactions.
- Access continuous learning and leadership development programs.
- Enjoy a supportive, collaborative, and growth-driven work environment.
- Competitive salary and comprehensive employee benefits.
Apply Now
Ready to start your career with Apollo Hospitals, Chennai?
Apply now and become part of a globally recognized healthcare institution dedicated to excellence and compassion.
👉 Apply Now on the Official Apollo Hospitals Careers Page
Application Deadline: October 11, 2025