Customer Relations Coordinator – Billing Jobs in Bangalore | Apollo Hospitals Careers
Job Description
Summary
Apollo Hospitals, one of India’s largest and most trusted healthcare providers, is hiring Customer Relations Coordinators (Billing) in Bangalore, Karnataka. This is a full-time hospital administration job where you will manage patient billing, registration, and support services while ensuring a smooth customer experience.
If you are a graduate with strong communication skills and an interest in healthcare administration, this is a fantastic opportunity to join Apollo Hospitals and grow your career in the medical services sector.
Job Details at a Glance
| Detail | Information |
|---|---|
| Job Title | Customer Relations Coordinator – Billing |
| Location | Bangalore, Karnataka (154/11, 560076) |
| Organization | Apollo Hospitals |
| Job Type | Full-time |
| Department | Billing / Front Office |
| Education Required | Graduate (any discipline) |
| Experience | 0–5 years in billing, customer service, or healthcare admin |
| Job ID | 33425 |
| Posting Date | 17 Sept 2025 |
| Application Deadline | 31 Oct 2025 |
Responsibilities
As a Customer Relations Coordinator – Billing at Apollo Hospitals Bangalore, you will:
- Handle patient billing, registration, and admission processes.
- Attend to patient queries at the front office and via phone calls, ensuring polite and professional communication.
- Provide details on preventive medical checkups, appointments, and procedures.
- Fix appointments for patients via phone, in-person, or letter.
- Assist with room allotment and explain hospital admission guidelines.
- Collaborate with doctors, nurses, and administrative staff for smooth patient care.
- Maintain billing accuracy, payment records, and documentation.
- Ensure customer satisfaction by providing timely assistance and resolving issues.
Skills Required
- Excellent communication and interpersonal skills.
- Strong customer service and patient-handling ability.
- Basic knowledge of hospital billing and registration systems.
- Good organizational and time management skills.
- Computer literacy (MS Office / hospital ERP systems preferred).
Qualifications
- Graduate degree in any discipline (mandatory).
- 0–5 years of experience in billing, customer relations, or healthcare administration.
- Experience in hospital front office or patient care coordination is a plus.
- Ability to handle patient interactions with empathy and professionalism.
Why Join Apollo Hospitals?
- Be part of India’s leading healthcare brand with decades of trust.
- Work in a patient-first environment with modern facilities.
- Opportunities for career growth and professional development in healthcare administration.
- A collaborative and inclusive workplace culture.
Apply Now
Join Apollo Hospitals and take your career forward in customer relations and billing services.
👉 Apply before 31 October 2025 via the official careers page:
Apply Now at Apollo Hospitals Careers