Cognitive Engineer Lead | JPMorgan Chase, Bengaluru
Job Description
Summary
JPMorgan Chase is seeking a Cognitive Engineer Lead in Bengaluru to drive innovation in multimodal human–AI systems within Asset & Wealth Management. In this role, you will design and engineer AI-driven decision support and automation tools that align with human cognition, enhancing interactions across voice, text, data visualization, and ambient interfaces. Ideal candidates will have expertise in cognitive engineering, human factors, applied psychology, and AI/ML systems, enabling high-impact solutions that optimize human–automation collaboration in complex financial environments.
Job Details at a Glance
| Job Title | Cognitive Engineer Lead |
|---|---|
| Company | JPMorgan Chase |
| Location | Bengaluru, Karnataka, India |
| Business Unit | Asset & Wealth Management |
| Job Category | Predictive Science / Cognitive Engineering |
| Job ID | 210669244 |
| Contract Type | Full-Time |
| Apply Before | 01/11/2025 |
| Experience Required | 5+ years |
| Tools / Technologies | AI/ML systems, NLP, Voice, Data Visualization, Multimodal Interfaces |
Key Responsibilities
- Conduct cognitive task analyses for multimodal workflows including voice, chat, dashboards, and ambient signals.
- Translate cognitive insights into system-level requirements for AI agents, decision support tools, and automation pipelines.
- Model human workload, attention, and modality-switching costs across text, charts, and speech.
- Collaborate with product, design, and engineering teams to ensure cognitive principles guide system design.
- Design and evaluate cross-modal decision support frameworks, determining when AI should speak, display information, or remain silent.
- Develop frameworks for trust calibration and cognitive fit in human–AI interactions.
- Conduct simulations and user-in-the-loop experiments to test system performance across multiple modalities.
Required Skills & Qualifications
- Advanced degree in Cognitive Engineering, Human Factors, Applied Cognitive Psychology, Systems Engineering, or a related field.
- 5+ years of applied experience in software engineering and cognitive systems.
- Expertise in cognitive load management, human error analysis, decision-making under uncertainty, and human–automation interaction.
- Experience designing, testing, and evaluating multimodal AI/ML systems (voice, NLP, data visualization).
- Proven ability to work in high-stakes, complex domains with human-centric AI solutions.
Preferred Skills & Qualifications
- Strong ability to analyze human cognition across voice, text, and visual modalities.
- Experience translating cognitive principles into engineering requirements for multimodal AI systems.
- Familiarity with designing and testing human–AI teaming frameworks to optimize decision support.
- Hands-on experience with simulation, user-in-the-loop experiments, and multimodal interface evaluation.
About JPMorgan Chase
JPMorgan Chase is a global financial leader providing innovative financial solutions to millions of consumers, businesses, and institutions. Our Asset & Wealth Management division delivers investment management and private banking solutions across a spectrum of asset classes, supported by a global network of professionals. We foster a culture of innovation, inclusion, and professional growth for our employees.
Apply Now
Join JPMorgan Chase as a Cognitive Engineer Lead and help shape the next generation of human-centered AI systems in financial services. Drive impactful multimodal solutions, collaborate with cross-functional teams, and advance your career in an innovative, high-performing environment.