🤖 SME Automation – Amazon Vendor Services | Bengaluru, India
Job Description
📌 Summary
Amazon Vendor Services (AVS) is looking for a Subject Matter Expert (SME) in Automation to join its fast-growing team in Bengaluru, Karnataka, India. This is a highly strategic role within Amazon Vendor Services India, focused on designing and implementing automation solutions and self-service tools that improve catalog management, data accuracy, operational efficiency, and vendor satisfaction.
As an SME Automation at Amazon, you will lead automation initiatives that eliminate manual processes and enable smart, scalable workflows for AVS. If you’re skilled in data analytics, Excel automation, and catalog optimization, this is your chance to work with one of the world’s most innovative companies and contribute to building the future of e-commerce operations.
🧾 Job Details at a Glance
| Job Title | SME Automation – Amazon Vendor Services |
|---|---|
| Company | Amazon Development Center India (ADCI) |
| Location | Bengaluru, Karnataka, India |
| Job ID | 3070472 |
| Department | Operations, IT & Support Engineering |
| Experience Required | 3+ years |
| Tools & Tech | Excel (Advanced), Tableau, Microsoft Office, SQL |
| Shift | General (Day) |
| Job Type | Full-Time, On-site |
| Posted | Recently updated on Amazon Careers |
🎯 Key Responsibilities
As a Subject Matter Expert – Automation at Amazon Bengaluru, your role will focus on:
- Designing analytical frameworks and end-to-end automation systems to streamline catalog and operational workflows.
- Building automated tools, dashboards, and self-service analytics to support cross-functional teams.
- Partnering with stakeholders to automate manual reporting and enhance catalog health, content accuracy, and selection onboarding.
- Driving catalog optimization through process standardization and system integration.
- Performing root-cause analyses to identify and address gaps in product discoverability and data completeness.
- Leading real-time exception management via proactive alerting and monitoring tools.
- Creating and maintaining automation playbooks, technical documentation, and operational SOPs.
- Keeping up with emerging automation and analytics technologies to implement best-fit scalable solutions.
🧠 Required Skills & Qualifications
Basic Qualifications:
- 3+ years of experience in program or project management with a focus on automation or data operations.
- Proficiency in Microsoft Excel for data cleaning, processing, and visualization.
- Strong experience using data to influence business decisions and recommendations.
- Familiarity with Microsoft Office tools and a good understanding of operational metrics.
Preferred Qualifications:
- Experience with Tableau or similar BI/data visualization platforms.
- Strong knowledge of Advanced Excel, including array formulas and statistical functions.
- Background in catalog management, e-commerce operations, or supply chain automation.
- Basic understanding of SQL or programming for data extraction and automation.
💡 Why Join Amazon Vendor Services?
- Be at the forefront of automation and digital transformation within Amazon’s e-commerce operations.
- Work with a dynamic global team, driving scalable impact for thousands of vendors worldwide.
- Enjoy a culture that fosters inclusion, ownership, and continuous innovation.
- Leverage the opportunity to grow your career within the world’s most customer-centric company.
🚀 Apply Now
Ready to lead the automation revolution at Amazon?
🔗 Click here to apply on Amazon Careers
Start your journey with Amazon in Bengaluru and shape the future of vendor operations through automation, analytics, and scale.