Software Engineer II – Quality Analyst (ServiceNow) | JPMorgan Chase – Bengaluru, India
Job Description
Summary
Advance your career as a Software Engineer II – Quality Analyst at JPMorgan Chase, within the Specialty Platforms and Services Team of the Infrastructure Platforms division. Collaborate in an agile environment to enhance, design, and deliver secure, stable, and scalable software solutions. Gain hands-on experience in testing, automation, and quality assurance while building expertise in the ServiceNow platform.
Job Details at a Glance
| Job Title | Software Engineer II – Quality Analyst (ServiceNow) |
|---|---|
| Company | JPMorgan Chase & Co. |
| Location | Bengaluru, Karnataka, India |
| Business Unit | Corporate Technology, Specialty Platforms & Services |
| Experience Level | 2+ years applied experience |
| Job Schedule | Full-Time |
| Job Category | Software Engineering / Quality Assurance |
| Posting Date | 10 October 2025 |
| Office Address | Ground to Fifth Floor G&H Block, Embassy Tech Village, Parcel 5, Outer Ring Rd, Deverabeesanahalli Village, Bengaluru – 560103 |
| Requisition ID | 210668072 |
Key Responsibilities
- Execute quality assurance processes to ensure applications meet requirements and deliver a seamless user experience.
- Develop and implement automated test scripts using ServiceNow Automated Test Framework.
- Test custom applications, integrations, and platform configurations to ensure reliability and performance.
- Collaborate with developers, business analysts, and stakeholders to identify, track, and resolve issues.
- Utilize existing test frameworks and innovate solutions to enhance test automation capabilities.
- Participate in agile ceremonies, leveraging Jira and Confluence for efficient project execution.
- Embrace coaching, mentorship, and continuous feedback to develop technical and professional skills.
Required Qualifications & Skills
- 2+ years of applied experience in Quality Assurance, with at least 2 years focused on ServiceNow.
- Formal training or certification in software engineering concepts.
- Proven ability to write automated test scripts using ServiceNow Automated Test Framework.
- Familiarity with custom apps, integrations, and platform configurations on ServiceNow.
- Knowledge of Agile/Scrum methodologies and associated tools (Jira, Confluence).
- Understanding of software lifecycles including Waterfall and Agile, with test automation strategies.
- Ability to work collaboratively with developers, business analysts, and stakeholders to achieve common goals.
- Proficiency in a business function with an understanding of broader business context.
Preferred Qualifications
- Familiarity with modern front-end technologies.
- Exposure to cloud technologies.
Why Work at JPMorgan Chase?
- Work in a dynamic agile environment, building high-quality, mission-critical solutions.
- Gain expertise in ServiceNow platform testing, automation, and quality assurance practices.
- Collaborate with cross-functional teams and enhance your career growth.
- Thrive in a diverse and inclusive culture that values innovation, collaboration, and professional development.
Apply Now
Shape your career as a Software Engineer II – Quality Analyst (ServiceNow) at JPMorgan Chase, Bengaluru.