D365 CRM & Power Platform Analyst | Deloitte India | Pune | Technical Developer
Job Description
Summary
Deloitte India is hiring a D365 CRM & Power Platform Analyst in Pune to join its Technology & Transformation (T&T) team. This role is perfect for professionals with hands-on experience in Microsoft Dynamics 365 CRM, Power Platform development, and business process automation.
As a D365 CRM & Power Platform Analyst, you will design, develop, and deploy customized CRM solutions, automate workflows, and enhance digital capabilities across multiple industries. If you are a core technical developer looking to advance your career in CRM and Power Platform, this opportunity offers exposure to innovative solutions, cross-industry projects, and hybrid work environments.
Job Details at a Glance
| Detail | Information |
|---|---|
| Job Title | D365 CRM & Power Platform Analyst |
| Job Requisition ID | 85913 |
| Entity | Deloitte Touche Tohmatsu India LLP |
| Location | Pune (Hybrid work) |
| Experience Required | 1–3 years in D365 CRM / Power Platform |
| Shift | Day Shift |
| Tools/Technologies | Microsoft Dynamics 365 CRM, Power Platform, PowerApps, Power Automate, Azure, SSIS, Web API |
| Employment Type | Full-Time |
| Date Posted | October 10, 2025 |
Key Responsibilities
- Configure, customize, and support Dynamics 365 CRM solutions.
- Develop Power Platform applications, including Canvas Apps, Model-Driven Apps, and PowerApps Portals.
- Design and implement automation workflows using Power Automate and integrate with existing systems.
- Work with Dynamics 365 CE: Plugins, JavaScript, Logic Apps, Azure Functions, Web API, and SSIS.
- Troubleshoot, modify, and maintain existing CRM and Power Platform solutions.
- Collaborate with cross-functional teams and business stakeholders to translate requirements into technical solutions.
- Ensure data quality, system security, and best practices are adhered to across all implementations.
- Gain exposure to multiple industries, including Health and Public Sector.
Required Skills
- Hands-on experience in Microsoft Dynamics 365 CRM and Power Platform.
- Strong knowledge of D365 Customer Engagement customization & configuration, plugins, workflows, and JavaScript.
- Experience with Azure services, data modeling, and integration patterns (preferred).
- Understanding of business processes and automation principles.
- Excellent communication and interpersonal skills.
- Core technical developer focus, not functional consulting.
Qualifications
- B.Tech / M.Tech or equivalent degree.
- 1–3 years of experience in D365 CRM / Power Platform development.
- Willingness to work in a hybrid environment with occasional collaboration across offices.
Nice-to-Have
- Hands-on experience with Power BI, Power Virtual Agents, ADF, and CI/CD pipelines.
- Knowledge of custom pages and advanced integration scenarios.
Career Growth
- Work with global teams solving complex business challenges.
- Access mentorship, hands-on learning, and professional development programs at Deloitte University.
- Build expertise across Microsoft cloud technologies and enterprise CRM solutions.
- Thrive in a culture that emphasizes inclusion, collaboration, and purpose-driven leadership.
Apply Now
Take your career to the next level as a D365 CRM & Power Platform Analyst at Deloitte India. Build innovative solutions, collaborate with expert teams, and make a measurable impact.