Specialist – Metrics, Analytics & Reporting | Mercer (Marsh McLennan) | Pune / Noida, India
Job Description
Summary
Mercer, a global leader in HR consulting and a part of Marsh McLennan, is hiring a Specialist – Metrics, Analytics & Reporting in Pune / Noida, India. This hybrid role offers an exciting opportunity to work on data analytics, reporting, client deliverables, and employee benefits policy renewals for global clients. The position is ideal for professionals with 3–5 years of experience in HR operations, reporting, or analytics who are skilled in MS Office, data management, and client coordination. Join Mercer to grow your career in a collaborative, inclusive, and innovation-driven environment.
Job Details at a Glance
| Job Title | Specialist – Metrics, Analytics & Reporting |
|---|---|
| Company | Mercer (Marsh McLennan) |
| Location | Pune / Noida, India (Hybrid, 3 days in-office) |
| Shift | Flexible; may require shift work |
| Experience Required | 3–5 years |
| Category | Operations / Analytics / Reporting |
| Tools / Applications | MS Excel, MS Word, Workday, Taleo, GBM Analytics |
| Job Type | Full-Time |
Responsibilities
As a Metrics, Analytics & Reporting Specialist at Mercer, you will:
- Track and coordinate employee benefits insurance policy renewals across multiple client locations.
- Ensure timely delivery of client reports, renewals, and implementations.
- Collect, organize, validate, and analyze data using GBM Analytics (Mercer’s proprietary software).
- Perform quality checks and high-level data analysis (e.g., headcount movements, premium changes).
- Work with consultants to prepare client presentations and reports.
- Liaise with local brokers to align renewal strategies and gather country-specific insights.
- Route client inquiries, ensuring timely responses and follow-ups.
- Provide reporting support via GBM Analytics or MS Excel for account administration teams.
Skills & Qualifications
Required:
- Graduate with 3–5 years of professional experience.
- Strong communication, analytical, and reporting skills.
- Proficiency in MS Office (Excel, Word).
- Experience in HR operations, Workday, or Taleo preferred.
- Ability to handle client situations with strategic problem-solving.
- Excellent time management and multitasking skills.
Preferred:
- Prior experience in analytics, HR reporting, or employee benefits coordination.
- Strong interpersonal and relationship management skills.
- High attention to detail and accuracy.
- Ability to work independently as well as in a collaborative team environment.
Why Join Mercer (Marsh McLennan)?
- Work with a global leader in HR consulting and professional services.
- Exposure to international clients and markets.
- Inclusive, diverse, and collaborative work culture.
- Professional development, career advancement, and learning opportunities.
- Competitive compensation, benefits, and well-being programs.
Apply Now
Take the next step in your career with Mercer! If you’re ready to leverage your analytics, reporting, and client coordination expertise, apply today.