Job Description
Summary
Accor Hotels is hiring a Housekeeping Executive at Novotel Mumbai International Airport, Mumbai, India. This full-time, permanent position offers an exciting opportunity for hospitality professionals to lead a team, uphold world-class cleanliness standards, and ensure superior guest satisfaction. If you have proven experience in hotel housekeeping management and a passion for delivering exceptional service, this role will allow you to grow with one of the world’s leading hospitality brands.
Job Details at a Glance
| Job Title | Housekeeping Executive |
|---|---|
| Location | Novotel Mumbai International Airport, Mumbai, India |
| Department | Rooms Division – Housekeeping |
| Job Type | Full-Time, Permanent |
| Experience Required | 3–5 years in housekeeping management (hotel experience preferred) |
| Shift | Flexible shifts, including weekends & holidays |
| Education | Bachelor’s in Hospitality Management (preferred) |
| Software Tools | MS Office, Hospitality Management Software |
| Employer | Accor Hotels – Novotel Mumbai International Airport |
Key Responsibilities
As a Housekeeping Executive, you will:
- Lead and manage the housekeeping team, including training, scheduling, and performance reviews.
- Develop and enforce housekeeping procedures and quality control standards.
- Oversee inventory management of cleaning supplies and equipment.
- Manage departmental budgets with a focus on cost control and efficiency.
- Conduct routine inspections of guest rooms, public spaces, and back-of-house areas.
- Collaborate with other departments to ensure seamless guest experiences.
- Address guest complaints promptly and professionally.
- Ensure compliance with health, safety, and hygiene standards.
- Implement eco-friendly and sustainable housekeeping practices.
- Stay updated on industry trends and innovations.
Skills & Qualifications
- Bachelor’s degree or diploma in Hospitality Management (preferred).
- Certification in Housekeeping Management is an added advantage.
- 3–5 years of proven experience in hotel housekeeping management.
- Strong leadership skills with the ability to manage diverse teams.
- In-depth knowledge of cleaning products, equipment, and hospitality housekeeping standards.
- Proficiency in hospitality software and MS Office Suite.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong focus on guest satisfaction, attention to detail, and efficiency.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina to perform or assist in housekeeping tasks when required.
Why Join Accor & Novotel?
- Enjoy employee benefit cards with global discounts at Accor Hotels.
- Access learning and career development programs through Accor Academies.
- Grow with national and international career opportunities.
- Be part of a company that values diversity, inclusion, and employee well-being.
Apply Now
If you’re ready to advance your hospitality career as a Housekeeping Executive at Novotel Mumbai International Airport, apply today and join Accor’s global team.