GSA – Front Office Job at ibis Bengaluru Hosur Road | Accor Careers
Job Description
Summary
Accor Hotels is hiring a GSA – Front Office Associate for ibis Bengaluru Hosur Road, India. This is a full-time, permanent opportunity in the Front Office / Guest Services department. The role is ideal for candidates passionate about hospitality, guest service, and creating exceptional first impressions. Whether you are an experienced front office professional or a fresher eager to start a career in hospitality, Accor offers the right platform to grow with global opportunities.
Job Details at a Glance
| Job Title | GSA – Front Office (Guest Service Associate) |
|---|---|
| Company | Accor Hotels – ibis Bengaluru Hosur Road |
| Location | Bengaluru, India |
| Job Type | Full-Time, Permanent |
| Department | Front Office / Guest Services |
| Experience Level | Freshers and Experienced Candidates |
| Education | Bachelor’s Degree or Diploma in Hotel Management preferred |
| Shift | Rotational / Flexible Shifts |
| Reference Code | REF79876O |
Responsibilities
As a Front Office Guest Service Associate at Accor (ibis Bengaluru Hosur Road), you will:
- Manage daily front desk operations, including check-in and check-out.
- Greet and assist guests with professionalism, ensuring seamless experiences.
- Handle room reservations, bookings, and guest queries.
- Address and resolve complaints promptly to maintain guest satisfaction.
- Maintain excellent service standards at the reception desk.
- Support, motivate, and coordinate with the front office team to ensure smooth operations.
- Report any matters affecting hotel interests to the management team.
Skills & Qualifications
Required:
- Strong communication and interpersonal skills.
- Customer-service orientation with a professional demeanor.
- Ability to multitask and remain calm in high-pressure situations.
Preferred:
- Bachelor’s Degree or Diploma in Hotel Management.
- Previous Front Office or Guest Service experience (freshers can also apply).
Why Join Accor?
When you join Accor Hotels, you join a global network of over 230,000 hospitality professionals who put people at the heart of everything we do. Benefits include:
- Employee benefit card offering discounted stays at Accor hotels worldwide.
- Learning and development opportunities with Accor’s global training programs.
- Career mobility across brands and countries.
- Inclusive and supportive workplace culture.
- Opportunity to contribute to Accor’s Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) initiatives.
Apply Now
Ready to build your career in hospitality? Join Accor Hotels at ibis Bengaluru Hosur Road and be part of a global brand that values growth, diversity, and passion.