Concierge Associate – Novotel Goa Panjim | Accor Careers
Job Description
Summary
Start your hospitality career with Accor Hotels at Novotel Goa Panjim as a Concierge Associate. This full-time, permanent position in Panaji, Goa, India offers the opportunity to deliver world-class guest services while working with one of the most recognized hotel brands in the world. If you have strong interpersonal skills, a guest-first mindset, and experience in hospitality, this role will allow you to grow in a supportive, dynamic environment with global career opportunities.
Job Details at a Glance
| Position | Concierge Associate – Novotel Goa Panjim, Accor Hotels |
|---|---|
| Location | Panaji, Goa, India |
| Job Type | Full-Time, Permanent |
| Department | Rooms Division / Guest Services |
| Shift | Flexible shifts, including weekends & holidays |
| Experience Required | 0–2 years (hospitality experience preferred) |
| Qualification | 12th Pass, Diploma, or Degree |
| Employer | Accor Hotels – Novotel Goa Panjim |
Key Responsibilities
As a Concierge Associate at Novotel Goa Panjim (Accor), your duties include:
- Greeting and assisting guests with warmth and professionalism.
- Handling guest luggage and providing courteous service.
- Communicating guest feedback, challenges, or complaints to the Duty Manager promptly.
- Ensuring hotel standards of service, appearance, and conduct are consistently met.
- Providing accurate information about hotel facilities and local attractions.
- Coordinating with other departments to ensure seamless guest experiences.
- Reporting any matters affecting hotel interests to management.
Skills & Qualifications
- Minimum 12th pass / Diploma / Degree or equivalent qualification.
- 0–2 years of experience in a similar role (hospitality industry preferred).
- Strong customer service and interpersonal communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Guest-focused, courteous, and professional demeanor.
- Team-oriented mindset with attention to detail.
Why Join Accor & Novotel Goa Panjim?
At Accor Hotels, we value diversity, inclusivity, and career growth. Novotel Goa Panjim provides a supportive and dynamic work culture where you can build a long-term career in hospitality. Joining Accor means access to global training, career development, and the opportunity to work in one of the world’s most respected hotel groups.
Apply Now
Take the next step in your hospitality career with Accor Hotels. Apply today for the Concierge Associate – Novotel Goa Panjim, Panaji, India role via the official Accor Careers portal: