Front Office Executive – Fairmont Udaipur Palace | Accor Careers India
Job Description
Summary
Fairmont Udaipur Palace, a luxury brand under Accor Hotels, is hiring a Front Office Executive to join its prestigious hospitality team in Udaipur, India. This full-time, permanent role offers an exciting opportunity to work in a luxury hotel environment where guest satisfaction and service excellence are top priorities. As the first point of contact for guests, you’ll play a pivotal role in delivering world-class hospitality, managing front desk operations, and ensuring memorable guest experiences.
If you’re passionate about hospitality, have strong communication skills, and want to grow your career with a global hotel leader like Accor, this role is for you.
Job Details at a Glance
| Job Title | Front Office Executive – Fairmont Udaipur Palace |
|---|---|
| Company | Fairmont Hotels & Resorts (Accor Group) |
| Location | Udaipur, Rajasthan, India |
| Employment Type | Full-Time, Permanent |
| Department | Rooms / Front Office |
| Industry | Luxury Hospitality & Hotel Management |
| Experience Required | Prior experience in front office or hospitality preferred |
| Shift & Schedule | Flexible – including weekends & holidays |
| Software Tools | Hotel Management Systems & Front Office Software |
| Job Ref. | REF79827G |
Key Responsibilities
As a Front Office Executive at Fairmont Udaipur Palace, you will:
- Guest Relations – Welcome guests warmly, assist with check-in/check-out, and provide personalized service.
- Reservation Handling – Manage guest bookings and inquiries with accuracy and efficiency.
- Front Desk Operations – Oversee calls, emails, and guest requests with professionalism.
- Payment & Billing – Process payments, handle cash, and maintain financial transaction records.
- Room Allocation – Assign rooms based on availability, preferences, and requests.
- Guest Assistance – Share information about hotel services, facilities, and local attractions.
- Problem Resolution – Handle guest concerns promptly to ensure satisfaction and loyalty.
- Team Collaboration – Work closely with housekeeping, concierge, and maintenance teams.
- Administration – Maintain guest records, manage reports, and perform clerical tasks.
Required Skills
- Excellent customer service and interpersonal skills
- Strong communication skills (English proficiency required; additional languages preferred)
- Ability to multitask in a fast-paced environment
- Strong problem-solving skills with a proactive attitude
- Familiarity with hotel management systems/software
- Professional grooming and a welcoming personality
Qualifications
- Previous experience in a front office or hospitality role preferred
- Diploma/degree in Hospitality Management or related field is an advantage
- Ability to work flexible shifts, including nights, weekends, and holidays
- Strong organizational and time-management skills
Why Join Fairmont Udaipur Palace (Accor Hotels)?
- Be part of the pre-opening team at a world-class luxury property
- Work with one of the world’s leading hospitality brands – Accor
- Enjoy a diverse, inclusive, and welcoming work culture
- Career growth opportunities within Accor’s global hotel network
Apply Now
Ready to begin your hospitality career with Fairmont Udaipur Palace, Accor Hotels?
👉 Apply directly via the official Accor Careers page