Job Description
Summary
Accor Grand Mercure Mysore is hiring GSA – Food & Beverage Service professionals in Mysuru, India. This is a full-time, permanent hospitality job with one of the world’s leading hotel brands. As a Guest Service Associate (Food & Beverage Service), you’ll deliver exceptional dining experiences, provide world-class customer service, and contribute to the vibrant hospitality culture that Accor is known for.
If you’re passionate about food service, customer interaction, and hospitality excellence, this opportunity at Grand Mercure Mysore by Accor could be the perfect fit for your career growth.
Job Details at a Glance
| Position | GSA – Food & Beverage Service |
|---|---|
| Company | Accor – Grand Mercure Mysore |
| Location | Mysuru, Karnataka, India |
| Employment Type | Full-Time, Permanent |
| Department | Food & Beverage |
| Shift Type | Rotational (including weekends & holidays) |
| Experience Required | Industrial Training or prior F&B experience |
| Education | Degree/Diploma in Hospitality or related field preferred |
| Skills Required | Guest service, POS operations, food safety knowledge |
| Languages | Proficiency in English; local languages a plus |
| Job Reference Code | REF80309D |
Responsibilities
As a Food & Beverage Service Associate at Grand Mercure Mysore, you will:
- Warmly greet and escort guests, ensuring a welcoming atmosphere.
- Take accurate food and beverage orders with efficiency and attention to detail.
- Serve meals and drinks according to established hotel service standards.
- Maintain cleanliness and proper setup of dining areas and side stations.
- Proactively upsell menu items and promote special offers.
- Process cash and card transactions with precision.
- Coordinate with kitchen staff for timely and accurate food delivery.
- Handle guest queries and complaints in a professional manner.
- Follow HACCP food safety and hygiene protocols.
- Assist with restaurant opening and closing procedures.
- Support other F&B outlets during peak operations.
- Attend regular team meetings and training sessions.
Qualifications & Skills
To succeed in this Accor GSA Food & Beverage role in Mysore, you should have:
- Industrial Training in Food & Beverage Service.
- Degree/Diploma in Hospitality or Tourism Management (preferred).
- Prior experience in a similar hospitality role.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Excellent customer service with a friendly, professional demeanor.
- Knowledge of food safety, hygiene, and service excellence.
- Flexibility to work shifts, weekends, and holidays.
- Basic computer skills (POS system operation).
- Team spirit, organizational skills, and attention to detail.
Why Join Accor – Grand Mercure Mysore?
At Accor, hospitality is a work of heart. Joining us means:
- Working with a global hospitality leader with 45+ brands across 110 countries.
- Career growth opportunities within Accor hotels worldwide.
- Inclusive, supportive, and diverse work environment.
- Professional development, recognition, and exclusive employee benefits.
Apply Now
If you’re ready to build your hospitality career with Accor Grand Mercure Mysore, apply today!