Job Description
Summary
Fairmont Udaipur Palace, part of the world-renowned Accor Hotels luxury and lifestyle brand, is hiring a Butler to join its prestigious team in Udaipur, India. This is a unique opportunity to work in one of the most exquisite luxury resorts, delivering world-class hospitality and personalized guest services. If you are passionate about excellence, guest satisfaction, and refined service, this Butler job at Fairmont Udaipur Palace is your gateway to a rewarding hospitality career with Accor.
Job Details at a Glance
| Position | Butler – Fairmont Udaipur Palace, Accor Hotels |
|---|---|
| Location | Udaipur, Rajasthan, India |
| Department | Rooms / Guest Services |
| Employment Type | Full-Time, Permanent |
| Shift | Flexible / Rotational |
| Experience | Minimum 1 year in Front Office / Butler role |
| Education | Diploma in Hospitality (preferred) |
| Hotel Brand | Fairmont – Accor Luxury & Lifestyle Collection |
| Reference ID | REF80199D |
Key Responsibilities
As a Butler at Fairmont Udaipur Palace, you will:
- Deliver personalized guest experiences from reservation to check-out.
- Ensure villas are impeccably prepared and maintained with support from Housekeeping and Engineering.
- Coordinate guest needs with Food & Beverage, Housekeeping, and other departments.
- Arrange flight confirmations, dinner reservations, tours, and itineraries.
- Promote in-house facilities and services before suggesting external options.
- Provide seamless dining experiences by working closely with F&B teams.
- Handle guest preferences with discretion and professionalism.
- Maintain accurate updates on resort activities and guest requests.
- Train and support cross-department teams when required.
- Uphold the highest service standards, SOPs, and guest satisfaction levels.
General Duties & Responsibilities
- Monitor guest satisfaction scores and ensure consistent service excellence.
- Conduct inspections of assigned areas, villas, and guest spaces.
- Maintain and monitor equipment such as buggies and hotel vehicles.
- Collaborate with Purchasing to source quality materials and supplies.
- Control costs by reducing property damage and managing inventory effectively.
Qualifications & Skills
Education & Experience
- Diploma in Hospitality or related field.
- Minimum 1 year of relevant experience in Front Office or Butler services.
- Strong knowledge of local hospitality regulations.
Competencies
- Proficiency in hotel property management systems.
- Strong communication and interpersonal skills.
- Ability to handle stressful situations and emergencies calmly.
- Excellent negotiation and guest-relations abilities.
Diversity & Inclusion at Accor
At Accor and Fairmont, we are committed to creating an inclusive environment where every team member is valued. We celebrate diversity and encourage applications from all backgrounds, including individuals with disabilities.
Apply Now
Embark on your luxury hospitality career in Udaipur with Fairmont and Accor Hotels. Join a global brand known for excellence, growth opportunities, and a culture of respect.
👉 Click here to apply directly on the official Accor Careers page