F&B Manager – Four Points by Sheraton Kochi Infopark

Job Description

Summary

Advance your career in luxury hospitality as an F&B Manager at Four Points by Sheraton Kochi Infopark. In this leadership role, you will oversee all food and beverage operations, including culinary, restaurant, beverage, and room service services. You will drive exceptional guest satisfaction, manage budgets, coach a high-performing team, and maintain operational excellence. This role is ideal for hospitality professionals passionate about team leadership, guest service, and elevating dining experiences in a dynamic hotel environment.

Job Details at a Glance

Key Responsibilities

Leadership & Team Management

• Lead and manage all F&B operations: culinary, restaurant, beverage, and room service.
• Supervise, coach, and mentor employees, ensuring optimal performance and engagement.
• Set clear expectations and provide feedback to drive continuous improvement.
• Build a collaborative work environment emphasizing motivation, empowerment, and teamwork.
• Conduct performance reviews, training, and employee development initiatives.

Financial & Operational Oversight

• Develop and manage budgets, including cost management for kitchen and restaurant operations.
• Monitor financial performance and make strategic decisions to achieve or exceed revenue goals.
• Ensure compliance with all food and beverage laws, regulations, and brand standards.
• Plan and implement operational strategies to enhance guest satisfaction and service efficiency.

Guest Service Excellence

• Deliver exceptional customer service and ensure high guest satisfaction standards.
• Handle guest concerns proactively, ensuring timely resolution.
• Oversee banquet and event operations to exceed guest expectations.
• Model and reinforce the brand’s service culture among team members.

Additional Responsibilities

• Maintain effective departmental communication and information systems.
• Comply with corporate accounting procedures and reporting requirements.
• Analyze operational data to identify solutions, improve service, and drive efficiency.
• Support day-to-day operations, including stepping in to perform duties when needed.

Skills & Qualifications

• High School Diploma or GED; or 2-year degree in Food Service, Hospitality, or related field.
• 2–4 years of relevant experience in food & beverage management or culinary leadership.
• Proven ability to lead teams, manage operations, and achieve financial objectives.
• Strong interpersonal, communication, and problem-solving skills.
• Knowledge of food safety, sanitation, and hospitality standards.
• Ability to motivate, coach, and develop employees while maintaining service excellence.

Why Join Four Points by Sheraton Kochi Infopark

• Work in a globally recognized Marriott International property.
• Lead a dynamic team in a vibrant, modern hospitality environment.
• Gain opportunities for professional growth and career advancement.
• Deliver memorable dining experiences and uphold Four Points’ guest service culture.

Apply Now

Elevate your hospitality career as an F&B Manager at Four Points by Sheraton Kochi Infopark. Apply directly through the Marriott careers portal:
Apply Now