Job Description
Summary
Kickstart your career with JW Marriott Mumbai Sahar as a GSA – Food and Beverage and be part of a luxury hospitality experience. As a Guest Service Associate (GSA) in Food and Beverage, you will serve food and beverages, assist guests with menu selections, and ensure an exceptional dining experience. This role is ideal for detail-oriented, energetic individuals passionate about hospitality and providing world-class service in a dynamic, high-end environment. Join JW Marriott Mumbai Sahar and grow your career with a globally recognized hotel brand.
Job Details at a Glance
| Job Title | GSA – Food and Beverage |
|---|---|
| Location | JW Marriott Mumbai Sahar |
| Position Type | Full Time |
| Career Area | Food & Beverage & Culinary |
| Experience Required | Minimum 1 year in food service or hospitality |
| Education Required | High school diploma or equivalent |
| Supervisory Experience | Not required |
| Certifications / Licenses | None required |
| Shift / Hours | Full shift, F&B operating hours |
| Tools / Equipment | MICROS POS system, serving tools, beverage equipment |
Key Responsibilities
Guest Service & Food & Beverage Service
- Serve food courses and alcoholic beverages following JW Marriott service standards.
- Set tables and dining areas according to type of event or service.
- Answer guest questions regarding menu selections and dietary needs.
- Communicate special requests, allergies, and dietary requirements to kitchen staff.
- Record orders accurately using the MICROS POS system.
- Check in with guests to ensure satisfaction with food and beverage service.
Operational & Safety Duties
- Maintain cleanliness of work areas, including tables, china, and glassware.
- Complete closing duties: restocking items, turning off lights, and securing areas.
- Present accurate bills and process guest payments efficiently.
- Follow all safety and security policies; report accidents, injuries, and unsafe conditions.
Teamwork & Professionalism
- Collaborate with kitchen and service staff to ensure smooth operations.
- Support team goals while maintaining positive working relationships.
- Adhere to JW Marriottβs quality expectations and service standards.
- Maintain professional appearance and uphold confidentiality of proprietary information.
Skills & Competencies
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Guest-focused with attention to detail and accuracy.
- Knowledge of food safety and hygiene standards.
- Ability to lift and carry objects up to 25 pounds independently, or over 50 pounds with assistance.
Qualifications
- High school diploma or G.E.D. equivalent.
- Minimum 1 year of experience in food and beverage service or hospitality.
- Ability to stand, walk, bend, twist, and lift for extended periods.
- Basic POS and transaction handling skills.
Why Join JW Marriott
- Be part of a world-class luxury hotel brand with a global reputation for excellence.
- Gain hands-on experience in food and beverage operations at a high-volume property.
- Work in a supportive and diverse team environment.
- Access opportunities for career growth, training, and development within Marriott International.
Apply Now
Launch your hospitality career as a GSA – Food and Beverage at JW Marriott Mumbai Sahar.
π Apply on Marriott Careers