🧾 Customer Relations Coordinator – Billing at Apollo Hospitals, Bangalore

Job Description

🔍 Summary

Join Apollo Hospitals Bangalore as a Customer Relations Coordinator – Billing, where your role will be vital in enhancing patient experience through efficient billing, communication, and front-office support. If you have a passion for healthcare service excellence and want to grow your administrative career in a top-tier medical institution, this is the ideal opportunity.

This full-time billing coordinator job in Bangalore offers a dynamic environment where your coordination, people, and administrative skills will directly contribute to patient satisfaction in one of India’s leading healthcare networks.

📊 Job Details at a Glance

🏥 About Apollo Hospitals

Apollo Hospitals is India’s largest and most trusted integrated healthcare provider, recognized globally for its high standards of patient care, innovation, and advanced infrastructure. At Apollo Bangalore, you’ll join a compassionate team of healthcare professionals dedicated to clinical excellence and world-class service.

🎯 Key Responsibilities

As a Customer Relations Billing Coordinator at Apollo Hospitals, you will:

• Handle patient billing processes with accuracy and speed
• Attend in-person and telephone queries related to billing and admissions
• Coordinate with medical and admin teams for seamless patient discharge and admission billing
• Generate invoices, collect payments, and issue receipts using hospital information systems
• Guide patients and attendants through the admission and billing journey
• Ensure timely documentation and entry of all billing records
• Maintain a polite, patient-focused, and professional front-office presence
• Support customer service escalations by resolving complaints with empathy

💼 Required Skills

• Excellent verbal and written communication skills in English, Kannada, and/or Hindi
• Basic accounting and billing knowledge
• Experience with hospital billing systems or healthcare CRMs (preferred)
• Strong organizational and multitasking ability
• Customer-first attitude with problem-solving mindset
• Working knowledge of Microsoft Office tools
• Attention to detail and commitment to confidentiality

🎓 Qualifications

• Graduate in any discipline (Commerce, Business Administration preferred)
• Prior experience in hospital customer service or front desk coordination (1–3 years) is a plus
• Fresh graduates with strong communication and service orientation are also encouraged to apply

🌟 Why Work at Apollo Hospitals Bangalore?

• Be part of India’s #1 private healthcare network
• Opportunity to grow in hospital administration & customer service roles
• Work in a fast-paced, patient-centric environment
• Access to continuous training, wellness programs, and staff engagement initiatives
• Contribute meaningfully to enhancing patient experience and care

🚀 Apply Now

Ready to step into a fulfilling role in healthcare coordination? Join Apollo Hospitals and make a real difference in patient care.

👉 Apply now on Apollo Hospitals Careers Portal
🕒 Application Deadline: October 31, 2025
📍 Location: Apollo Hospitals, 154/11, Bangalore, Karnataka – 560076