🚚 Transportation Representative – Amazon | Telangana (Remote/Virtual)
Job Description
🧩 Summary
Join Amazon as a Transportation Representative based in Telangana, India (Virtual), and become the primary point of contact between Amazon and its network of delivery partners. In this customer support and logistics coordination role, you’ll represent the Amazon brand while resolving issues, improving delivery partner experience, and supporting real-time transportation operations.
This Amazon transportation job in Telangana is perfect for graduates with strong communication skills, attention to detail, and a passion for logistics and customer service. If you’re looking to launch or grow your career in supply chain management or transportation operations, this is your opportunity to work with one of the world’s most innovative companies.
📋 Job Details at a Glance
| Job Title | Transportation Representative (L2 Associate) |
|---|---|
| Company | Amazon (ASSPL – Telangana) |
| Location | Telangana, India (Remote/Virtual) |
| Department | Supply Chain / Transportation Management |
| Job Type | Full-Time |
| Shift Type | Rotational / Flexible |
| Experience Level | Entry-Level (0–2 years) |
| Required Tools | Microsoft Office, Outlook, Internet Explorer |
| Preferred Tools | Excel (Proficiency Preferred) |
| Educational Qualification | Bachelor’s Degree in any discipline |
| Job ID | 3071611 |
🚀 Key Responsibilities
As a Transportation Representative at Amazon India, you’ll be responsible for:
- Acting as the first point of contact for Amazon delivery partners (DPs).
- Troubleshooting delivery partner issues and escalating unresolved matters through the appropriate channels.
- Providing prompt, professional, and efficient customer support via chat, email, and phone.
- Identifying trends, documenting issues, and suggesting process improvements to increase operational efficiency.
- Managing sensitive cases with accuracy and adherence to escalation protocols.
- Meeting or exceeding performance metrics, including quality, timeliness, and customer satisfaction.
- Applying logical reasoning and analytical skills to identify and resolve recurring transportation-related challenges.
🎯 Skills & Competencies
🧠 Essential Skills:
- Strong written and verbal communication skills in English.
- Ability to multitask and prioritize in a fast-paced environment.
- Comfortable using technology, tools, and navigating multiple systems.
- Great comprehension and listening skills for understanding customer issues.
- Ability to work independently and in team environments.
- Basic familiarity with Microsoft Office tools (Word, Outlook, Internet Explorer).
🏆 Preferred Skills:
- Prior experience in a logistics, transportation, or e-commerce support role.
- Proficiency in Microsoft Excel, including formulas and reporting features.
- Analytical mindset and ability to identify patterns in operational data.
🎓 Qualifications
- Education: Graduation (Bachelor’s Degree in any specialization)
- Experience: 0–2 years of relevant experience (Freshers welcome)
- Work Type: Virtual role based in Telangana, India
- Shift: Flexible and rotational shift environment
💼 Why Join Amazon?
- Be part of a global logistics network that powers Amazon’s delivery promise.
- Work from the comfort of your home in a remote transportation support role.
- Grow your career with opportunities for advancement, cross-functional exposure, and upskilling.
- Experience Amazon’s inclusive work culture that values innovation and teamwork.
📥 Apply Now
Ready to represent Amazon’s world-class transportation and delivery operations?
🔗 Click here to apply directly on the official Amazon Careers website
Start your Amazon journey today as a Transportation Representative (L2 Associate) – Telangana, Virtual.