Assistant – Call Centres at Apollo Hospitals, Hyderabad
Job Description
Summary
Apollo Hospitals, one of India’s most trusted and leading healthcare providers, is hiring Assistant – Call Centre professionals in Hyderabad, Telangana. This is an excellent opportunity for candidates looking to build a career in healthcare support and customer service. As an Apollo Hospitals Call Centre Assistant, you will be the first point of contact for patients and clients, handling queries, coordinating services, and ensuring top-quality support. Join the Apollo team and be part of a growing network committed to compassionate and patient-centric care.
Job Details at a Glance
| Job Title | Assistant – Call Centres |
|---|---|
| Organization | Apollo Hospitals |
| Location | Madhapur, Hyderabad, Telangana, India |
| Job ID | 33994 |
| Posting Date | 01 October 2025 |
| Application Deadline | 31 October 2025 |
| Job Type | Full-time |
| Shift | Rotational |
| Qualification | Senior Secondary (11th & 12th) or higher |
| Experience | Freshers & experienced candidates welcome |
| Tools/Skills | MS Office, Typing, Communication |
Key Responsibilities
As an Assistant – Call Centre at Apollo Hospitals, your role will include:
- Handling inbound and outbound calls for patients, clients, and hospital staff.
- Providing accurate information and resolving patient or customer queries.
- Scheduling appointments, coordinating services, and updating records.
- Using MS Office applications (Word, Excel, Outlook) for documentation.
- Maintaining professionalism and empathy while dealing with patients.
- Supporting smooth operations of Apollo Hospitals’ healthcare services.
Skills Required
- Strong communication skills in English, Hindi (additional language preferred).
- Proficiency in MS Office (Word, Excel, Outlook).
- Good typing speed and accuracy.
- Ability to handle pressure and meet deadlines.
- Positive attitude with strong customer service orientation.
- Ability to work independently and as part of a team.
Qualifications
- Minimum qualification: Senior Secondary (11th & 12th).
- Graduates are encouraged to apply.
- Experience in call centres, BPOs, or healthcare support roles is an advantage but not mandatory.
Why Join Apollo Hospitals?
- Work with India’s leading healthcare network.
- Exposure to healthcare service excellence.
- Career growth opportunities in the Apollo Hospitals group.
- Inclusive and supportive work environment.
- Contribute to patient care and community service.
Apply Now
Take the next step in your career with Apollo Hospitals.
👉 Click here to apply on the official Apollo Hospitals Careers page