Technical Implementation Manager I | JPMorgan Chase – Commercial & Investment Bank, Mumbai
Job Description
Summary
JPMorgan Chase is hiring a Technical Implementation Manager I in Mumbai, Maharashtra, to lead the end-to-end client onboarding and technical integration for credit card transaction processing. This role is ideal for professionals with expertise in payment processing, network connectivity, and software integration. As part of the Client Onboarding and Service team, you will drive complex technical implementations, integration testing, and advanced client consultation, ensuring seamless deployment of Chase’s merchant services solutions.
Job Details at a Glance
| Job Title | Technical Implementation Manager I |
|---|---|
| Location | Mumbai, Maharashtra, India |
| Business Unit | Commercial & Investment Bank – JPMorgan Chase |
| Job Type | Full-Time |
| Shift | Evening |
| Experience Required | 5+ years in technical credit card processing roles |
| Key Skills & Tools | Payment Processing, Integration Testing, MPLS, VPN, TCP/IP, S-FTP, HTTPS, EMV Certification, Client Onboarding, Merchant Services |
| Job ID | 210661656 |
Key Responsibilities
- Serve as the primary technical resource for Merchant Services Core and Integrator client cases.
- Advise clients on Chase-supported connectivity options, protocols, and product functionality.
- Lead integration testing to ensure software meets product and service standards.
- Direct successful product and service conversions for new and existing clients.
- Represent Technical Implementations in internal project teams supporting new product development or modifications.
- Train and provide guidance to new and existing employees on testing processes.
- Conduct advanced consultation sessions with clients and recommend complex merchant solutions.
- Identify opportunities for automation and process improvement in implementation workflows.
Required Qualifications & Skills
- 5+ years of work experience in technical credit card payment processing.
- 4+ years of experience with connectivity options (MPLS, VPN, Internet).
- 4+ years of experience with network protocols (TCP/IP, S-FTP, HTTPS).
- 5+ years diagnosing complex technical issues in applications, data messages, and network connectivity.
- Strong problem-solving, troubleshooting, and analytical skills.
- Excellent communication and client-facing skills.
Preferred Qualifications & Skills
- Level 3 Acquirer/Host end-to-end certification experience.
- EMV Card Brand certification using tools such as Brand Test Tool or ICC.
- EMV device/terminal certification experience.
- Bachelor’s degree in Computer Science or related field.
- Familiarity with payment processing industry standards and compliance.
Why Join JPMorgan Chase?
- Be part of a global leader in financial services.
- Drive technical implementation excellence in a fast-paced, innovative environment.
- Collaborate with cross-functional teams to deliver seamless client solutions.
- Grow professionally in a dynamic, agile, and inclusive workplace.
Apply Now
Take your career to the next level as a Technical Implementation Manager I at JPMorgan Chase in Mumbai.
👉 Apply directly on the official JPMorgan Chase careers page