Executive Assistant – Virtual Assistant Services | Kroll, Mumbai, India

Job Description

Summary

Kroll is looking for an experienced Executive Assistant – Virtual Assistant Services in Mumbai, India to provide senior-level support to leadership and act as a service line subject matter expert (SME) for administrative operations. This role combines traditional executive support with virtual team management, training, and first-level issue resolution. The ideal candidate will be proactive, detail-oriented, and highly organized, with strong communication skills and a track record of supporting senior executives. Join Kroll to enhance operational efficiency and deliver exceptional administrative services to a global advisory leader.

Job Details at a Glance

Key Responsibilities

Executive Support

• Serve as the single point of contact and escalation for assigned service lines or locations.
• Provide full executive assistant support to CXO-level leadership and managing directors.
• Manage diaries, travel itineraries, and meeting schedules.
• Handle all incoming and outgoing correspondence efficiently.

Virtual Team Management

• Oversee the request queue for the service line/location with remote assistants.
• Assign administrative tasks to team members and monitor completion.
• Provide training, constructive feedback, and guidance to junior assistants.

Client & Event Coordination

• Organize and plan client events, marketing webinars, and internal team social events.
• Maintain and update the CRM database accurately.
• Support billing, document management, and engagement set-up activities.

Administrative Excellence

• Prioritize and manage information flow including calls, emails, and contacts.
• Ensure confidentiality and accuracy in all communications and reports.
• Identify and implement improvements to client education and reporting systems.

Required Skills & Competencies

• Proven experience supporting senior management and managing projects.
• Advanced proficiency in MS Word, Excel, PowerPoint, and CRM systems.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication with professional presentation.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Adaptable, proactive, and capable of remote work in a fast-paced environment.
• High attention to detail and integrity in handling confidential information.
• Strong interpersonal skills with an affable and collaborative attitude.

Qualifications

• Bachelor’s or Postgraduate degree in Business, Administration, or related field.
• 3–7 years of experience as an Executive Assistant or Virtual Assistant, ideally in financial services or accountancy.
• Demonstrated ability to train and manage remote teams and streamline administrative processes.

Why Join Kroll?

• Be part of a global leader in risk and financial advisory services.
• Work with cross-functional teams and provide high-level support to senior executives.
• Contribute to innovative administrative processes and client service excellence.
• Collaborative environment fostering career growth and professional development.

Apply Now

Interested candidates can apply for the Executive Assistant – Virtual Assistant Services role in Mumbai, India via Kroll’s official careers portal:

Apply Here – Kroll Careers