Care Co-Ordinator – Guest Relations | Apollo Hospitals, Chennai
Job Description
Summary
Apollo Hospitals Chennai is seeking a Care Co-Ordinator – Guest Relations to provide exceptional support to patients and their families. This role is vital in ensuring a seamless hospital experience by coordinating services, addressing patient queries, and enhancing overall satisfaction. Ideal candidates are graduates with strong communication and interpersonal skills, committed to delivering compassionate and efficient patient care. Join Apollo Hospitals, one of India’s leading healthcare providers, and contribute to a patient-centric, welcoming hospital environment.
Job Details at a Glance
| Job Title | Care Co-Ordinator – Guest Relations |
|---|---|
| Company | Apollo Hospitals |
| Location | Chennai, Tamil Nadu, India |
| Address | No.64, Chennai, Tamil Nadu, 600095 |
| Job Type | Full-time |
| Degree Level | Graduate |
| Experience | Relevant experience in patient services, hospitality, or healthcare preferred |
| Shift | Day Shifts |
| Posting Date | 16th September 2025 |
| Apply Before | 23rd September 2025 |
Key Responsibilities
- Welcome and assist patients and their families upon arrival.
- Coordinate appointments, admissions, and discharge processes.
- Serve as a liaison between patients, doctors, and hospital departments.
- Address patient queries, concerns, and feedback promptly.
- Maintain records of patient interactions and services provided.
- Ensure a warm, caring, and professional hospital environment.
- Assist in organizing patient care activities and special services.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Problem-solving and conflict-resolution skills.
- Attention to detail and organizational skills.
- Empathy, patience, and a customer-focused mindset.
- Ability to work collaboratively with multidisciplinary teams.
Qualifications
- Graduate degree from a recognized university.
- Prior experience in guest relations, patient services, or healthcare administration is advantageous.
- Knowledge of hospital operations or healthcare processes is a plus.
Why Join Apollo Hospitals Chennai
- Work with a leading healthcare provider with world-class facilities.
- Opportunity to contribute to a positive patient and family experience.
- Supportive, professional, and collaborative work environment.
- Career growth and learning opportunities within hospital administration and patient care.
- Competitive salary and benefits package.
Apply Now
Enhance patient experiences as a Care Co-Ordinator – Guest Relations at Apollo Hospitals Chennai. Apply today: