Ward Secretary – Patient Care Services | Apollo Hospitals, Chennai
Job Description
Summary
Apollo Hospitals in Chennai is actively hiring a qualified Ward Secretary – Patient Care Services to support our transplant services and patient care operations. This full-time role requires experience in hospital documentation, transplant coordination, and patient support services. As a vital part of the care team, you’ll coordinate pre- and post-transplant care, documentation, communication, and act as a liaison among patients, families, and clinical teams. Ideal for nursing graduates or candidates with a background in medical social work, this is your opportunity to grow with India’s leading healthcare brand in the heart of Chennai, Tamil Nadu.
Job Details at a Glance
| Job Title | Ward Secretary – Patient Care Services |
|---|---|
| Organization | Apollo Hospitals |
| Location | Chennai, Tamil Nadu, 600096, India |
| Department | Patient Care Services – Transplant Coordination |
| Job Type | Full-Time |
| Experience Required | 2+ years in healthcare documentation or patient care |
| Educational Qualification | Graduate (BSc Nursing / Medico Social Work preferred) |
| Preferred Skills | Transplant services, hospital coordination, patient education |
| Job Posting ID | 32728 |
| Application Deadline | October 4, 2025 |
| Shift | Rotational / Flexible |
Key Responsibilities
As a Ward Secretary in Patient Care Services at Apollo Hospitals Chennai, your core duties include:
Transplant Coordination & Patient Support
- Manage pre- and post-transplant patient care processes across inpatient and outpatient settings.
- Facilitate 24/7 transplant coordination, ensuring communication between doctors, organ procurement organizations, and patients.
- Oversee donor availability, transplant readiness, and internal team coordination (ER, OR, ICU, labs).
- Track and document transplant status changes, follow-ups, and checklist completion.
Clinical Documentation
- Maintain accurate, up-to-date transplant patient records in line with hospital protocols.
- Support discharge planning and post-op referral to follow-up departments.
Multidisciplinary Collaboration
- Liaise with physicians, nurses, labs, and admin staff to ensure streamlined patient journeys.
- Participate in hospital-wide meetings and process improvement initiatives.
Education & Advocacy
- Educate patients and families on transplant procedures and post-operative care.
- Provide awareness sessions on organ donation and transplantation.
- Serve as a community resource for organ transplant awareness and guidance.
Skills & Qualifications
Minimum Requirements
- Graduate with 1st Division in 10th, 12th, and BSc in Nursing or Medico Social Work.
- Minimum 2 years of experience in hospital documentation or transplant services.
Preferred Skills
- Knowledge of transplant care protocols and hospital systems.
- Strong interpersonal and communication abilities.
- Ability to manage multi-disciplinary coordination under pressure.
- Compassionate and empathetic approach toward patient support.
- Familiarity with healthcare documentation, checklists, and follow-up procedures.
Why Join Apollo Hospitals Chennai?
- Work with India’s most trusted private healthcare network.
- Join a compassionate, professional environment focused on advanced medical services and patient-first care.
- Benefit from career development opportunities, cross-functional exposure, and structured learning.
- Be part of life-saving organ transplant initiatives that truly make a difference.
Apply Now
🚀 Ready to take the next step in your healthcare career?
Apply for the Ward Secretary – Patient Care Services role in Chennai today via the official Apollo Hospitals careers portal.